Mortgage Loan Officer

10 hours ago


Salem, Massachusetts, United States SFB Full time
About Salem Five

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.


Our Mission
We prioritize innovation, customer service, and supporting the communities we serve. We foster a collaborative environment where our employees can thrive and contribute to our growth. Our commitment to excellence is reflected in our dedication to providing exceptional customer experiences and staying ahead of the curve in terms of technology and financial services.
Our Values
We value our employees and strive to create a work environment that is inclusive, supportive, and empowering. We believe in recognizing and rewarding our employees' contributions and providing opportunities for growth and development. Our employees are the backbone of our organization, and we are committed to supporting their success.
Job Summary
The Mortgage Loan Officer is a key member of our team, responsible for proactively soliciting new residential mortgage business and selling Bank mortgage products to meet established loan quality and production goals. This role requires a strong network of business relationships, excellent communication skills, and a deep understanding of our products and services.
Key Responsibilities
  • Develop and maintain successful relationships with business referral sources, existing and prospective.
  • Prospect new mortgage lending opportunities.
  • Meet with customers as necessary during various stages of the loan process.
  • Utilize Salem Five training materials, reference tools, and other resources to provide accurate and up-to-date loan program/policy information to both external customers and internal business partners.
  • Provide complete loan applications to loan processors.
  • Ensure exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to customers and business partners.
  • Consistently achieve and exceed sales goals through active prospecting and solicitation from referral resources.
  • Originate applications in accordance with company policy, compliance, and regulatory guidelines.

Requirements
  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 1-3 years of mortgage sales experience required.

Benefits
We offer a comprehensive benefits package, including health insurance, dental, vision, flexible spending account, health savings account, 401k matching, tuition reimbursement, employee referral program, summer family outing, annual holiday reception, and more. We are committed to supporting our employees' well-being and providing opportunities for growth and development.

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