Commercial Cleaning Account Supervisor

2 weeks ago


Nashville, Tennessee, United States Harvard Maintenance Full time

Overview

The Harvard Companies encompass entities dedicated to supporting the business sector in the areas of janitorial and security services. Harvard Maintenance and Harvard Protection stand as two of the largest and rapidly expanding, privately held providers of premium janitorial and security solutions in the United States. Our organization is recognized as an industry leader, celebrated for our innovative approach and entrepreneurial mindset. Over the past fifty years, our success has been driven by Harvard's Inverted Pyramid, which acknowledges that our front-line personnel are the most vital members of our organization. This model ensures that our staff feel appreciated, are equipped with the necessary tools for success, and are empowered to perform their duties effectively. Our Core Values place people at the forefront, with our People First principle emphasizing that 'we are a family organization that values respect and embraces diversity.'

Job Summary:

The primary responsibility of the Janitorial Account Manager (Commercial Cleaning) is to oversee the existing business from both operational and financial perspectives, while nurturing relationships with current clients and exploring opportunities for new business development.

Essential Duties and Responsibilities:

  • Collaborate with client management and contractor staff to coordinate and implement cleaning and related projects.
  • Ensure that cleaning quality control standards are consistently met.
  • Oversee the work order management system.
  • Control expenditures related to labor and supplies to align with budgetary constraints.
  • Manage schedules to guarantee compliance with contractual obligations.
  • Evaluate employee performance and implement corrective action plans as necessary.
  • Complete all quality control initiatives in accordance with company policies.
  • Undertake additional projects as assigned.

Knowledge and Skill Requirements:

  • High School Diploma.
  • A minimum of two years of experience in corporate office janitorial operations and critical manufacturing environments.
  • Exceptional written and verbal communication abilities.
  • Experience with new construction, space repurposing, and adapting to changing spatial requirements.
  • Proficient in creating and managing complex budgets.
  • Ability to independently manage daily responsibilities.
  • Flexibility with work hours and scheduling is essential.
  • Technical expertise in all facets of janitorial service delivery.
  • Proficient in Microsoft Office applications.

Compensation:

Harvard offers a competitive salary structure along with a comprehensive benefits package that includes medical, dental, life, and long-term disability (LTD) insurance, in addition to a 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

Schedule: Flexible



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