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1 month ago
Planned Companies is seeking a motivated and courteous Concierge- Floater to provide exceptional customer service to our tenants, guests, and vendors. As a key member of our team, you will be responsible for creating a warm and welcoming experience for everyone who enters our building.
Key Responsibilities:- Greet and announce guests, providing direction and assistance as needed.
- Develop and maintain relationships with tenants to understand their needs and preferences.
- Schedule reservations and appointments at local restaurants, businesses, and entertainment venues.
- Plan and organize on-site events to enhance the tenant experience.
- Provide referrals and assistance with local attractions, dining, and shopping.
- Document and secure mail, deliveries, and vendor services.
- Answer telephones and monitor the lobby.
- 3+ years of customer service experience.
- Excellent written and verbal communication skills.
- Basic computer skills and knowledge of local attractions.
- Polite, friendly, and self-assured with good time-management skills.
- Ability to lift up to 50lbs when needed.
- Full-time employees are eligible for medical, dental, vision, and other ancillary benefits.
- All employees are eligible to participate in the company's 401K with an employer match.
Planned Companies is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.
