Concierge
4 weeks ago
Key Responsibilities:
- Welcome and acknowledge all guests, anticipating and addressing their needs.
- Assist guests in all guest service matters, including concierge requests.
- Monitor and process visitor and registration requests using a centralized email inbox.
- Escort high-touch clients to their meeting destinations.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Develop and maintain positive working relationships with others, supporting the team to reach common goals.
- Ensure the front desk work area is kept clean and in an orderly state at all times.
- Provide a professional, efficient arrival and departure experience for guests, creating a memorable visit.
- Act as the first point of contact for all activities and emergencies in the lobby, remaining alert at all times.
Requirements:
- Experience in a client service or reception position.
- Computer skills, including MS Office products (Word, Excel, PowerPoint, and Outlook).
- Ability to stand/walk for extended periods.
- Some college preferred.
Benefits:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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