Concierge

4 weeks ago


New York, New York, United States Flik Hospitality Group Full time
Job DescriptionAs a Concierge with Flik Hospitality Group, you will be the first point of contact for all clients, recruits, customers, and employees. Your warm and professional demeanor will create a welcoming atmosphere, ensuring guests feel comfortable and secure throughout their visit.

Key Responsibilities:
  • Welcome and acknowledge all guests, anticipating and addressing their needs.
  • Assist guests in all guest service matters, including concierge requests.
  • Monitor and process visitor and registration requests using a centralized email inbox.
  • Escort high-touch clients to their meeting destinations.
  • Promote teamwork and quality service through daily communications and coordination with other departments.
  • Develop and maintain positive working relationships with others, supporting the team to reach common goals.
  • Ensure the front desk work area is kept clean and in an orderly state at all times.
  • Provide a professional, efficient arrival and departure experience for guests, creating a memorable visit.
  • Act as the first point of contact for all activities and emergencies in the lobby, remaining alert at all times.

Requirements:
  • Experience in a client service or reception position.
  • Computer skills, including MS Office products (Word, Excel, PowerPoint, and Outlook).
  • Ability to stand/walk for extended periods.
  • Some college preferred.

Benefits:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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