Luxury Residential Concierge

4 weeks ago


New York, New York, United States Extell Full time

Job Details

At Extell, we are seeking a highly skilled and professional Concierge to join our team at 50 West 66th Street, a luxurious condominium tower in Manhattan's Upper West Side. As a Concierge, you will be responsible for providing exceptional customer service to residents and guests, ensuring a five-star experience in every interaction.

Responsibilities:

  • Ensuring residents and guests experience exceptional service
  • Acting as a point of contact for residents and guests
  • Addressing and coordinating various resident and guest requests, including arranging transportation, providing information about property amenities, and giving directions to local attractions
  • Assisting with the upkeep and appearance of the property
  • Receiving and distributing packages, dry-cleaning, documents, and other items
  • Following security protocol by checking in/out all guests, vendors, contractors, and other visitors to the property

Requirements:
  • Passion for delivering excellent customer service
  • Professional and friendly demeanor
  • Effective interpersonal, communication, decision-making, and organizational skills
  • High attentiveness to detail
  • Ability to adapt, multi-task, and take initiative
  • Ability to maintain confidentiality for our guests and residents

Compensation & Benefits:
Pay ranges from $21.59 - $28.79 per hour depending on experience. Benefits such as medical and paid time off will be provided.

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