Event Support Specialist

6 days ago


Lincoln, Massachusetts, United States The Trustees of Reservations Full time
About the Role

The Trustees of Reservations is seeking a highly motivated and detail-oriented Event Assistant to join our team at the deCordova Sculpture Park and Museum in Lincoln, MA. As an Event Assistant, you will play a critical role in ensuring the success of public programs and private events, providing exceptional customer service, and promoting membership in The Trustees.

Key Responsibilities
  • Assist with event setup, including moving tables and chairs, decorating, and providing marketing and educational materials.
  • Support private events and liaise with private lessees on site.
  • Educate visitors about The Trustees' mission and the value of membership, and sell memberships on site.
  • Greet and check-in visitors upon arrival, orient them to the property, and provide exceptional customer service.
  • Post social media updates before, during, and after events.
  • Enforce property rules and regulations, and maintain event areas to deliver a positive visitor experience.
  • Perform opening and closing procedures, and process cash or credit sales transactions.
  • Communicate regularly with staff to report safety concerns, incidents, maintenance needs, and program assessment.
Requirements
  • Outgoing, friendly, and enthusiastic, with excellent customer service skills.
  • Responsible and committed, with exceptional attention to detail and safety.
  • Available to work weekends, holidays, and occasional evenings.
  • Articulate, confident, and calm when confronted by uncooperative visitors and handling emergencies.
  • Ability to work independently and as part of a team.
  • CPR and First Aid certification, highly desirable.
Working Conditions
  • Variable outdoor weather conditions.
  • Ability to lift 40 pounds required.


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