Healthcare Customer Service Specialist
2 weeks ago
About Us:
Cardiology Consultants of Philadelphia is a dedicated medical organization focused on the healing principles of healthcare. We specialize in delivering extensive cardiology services and operate numerous locations across the Philadelphia region. We are seeking a full-time Patient Care Representative to join our team.
Position Overview:
This role is essential in ensuring a seamless experience for our patients and is eligible for a $500 sign-on bonus.*
Key Responsibilities:
- Coordinate testing and follow-up appointments as patients exit the facility.
- Review and clarify instructions for scheduled studies with patients.
- Process charges during patient departures and during idle periods.
- Contact patients to confirm their appointments.
- Welcome and direct patients upon arrival.
- Verify patient demographics, insurance details, and primary care provider information during check-in.
- Collect co-payments.
- Perform additional tasks as required.
Qualifications:
- Experience in a medical office environment is required.
- Familiarity with various insurance plans is essential.
- Ability to manage multiple tasks efficiently.
- Proficient computer skills are necessary.
- Experience with electronic medical record systems is advantageous.
- Must possess excellent communication skills and a friendly demeanor.
Benefits:
Cardiology Consultants of Philadelphia offers a comprehensive benefits package including medical, vision, dental, 401k, profit sharing, long-term disability, generous paid time off, and holiday pay.
*The sign-on bonus is contingent upon maintaining good standing during employment. It will be disbursed no later than 30 days after the start date. If employment is voluntarily terminated or if the company terminates employment for cause within six months of hire, the full amount of the sign-on bonus must be repaid.
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