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Healthcare Customer Service Specialist
2 months ago
Cardiology Consultants of Philadelphia is a dedicated healthcare organization focused on delivering exceptional cardiology services. We are seeking a full-time Patient Care Representative to enhance our patient experience.
Key Responsibilities:
- Coordinate scheduling for diagnostic tests and follow-up consultations.
- Provide patients with clear instructions regarding their scheduled procedures.
- Process billing information as patients conclude their visits.
- Contact patients to verify their upcoming appointments.
- Welcome and assist patients upon their arrival.
- Confirm patient demographics, insurance details, and primary care provider information during check-in.
- Collect co-payments as required.
- Perform additional tasks as needed.
Qualifications:
- Previous experience in a healthcare office environment is essential.
- Familiarity with various insurance plans is required.
- Ability to manage multiple tasks efficiently.
- Proficient computer skills are necessary.
- Experience with electronic medical records (EMR) systems is advantageous.
- Must possess excellent communication skills and a friendly demeanor.
Employee Benefits:
Cardiology Consultants of Philadelphia offers a comprehensive benefits package including medical, vision, dental coverage, 401k plans, profit sharing, long-term disability insurance, generous paid time off, and holiday pay.
