Healthcare Receptionist

2 weeks ago

Lansdale, Pennsylvania, United States Aledade, Inc. Full time

Position: Medical Office Administrator

We are a prominent and thriving family healthcare facility seeking a dedicated full-time addition to our administrative team.

Key Responsibilities:

  • Welcoming patients with a warm and friendly attitude during check-in and check-out processes.
  • Managing appointment scheduling through our Electronic Medical Record (EMR) system, NextGen.
  • Handling incoming calls with professionalism and expertise.
  • Conducting insurance verification and ensuring accurate patient information.
  • Demonstrating excellent communication abilities.
  • Processing patient charges efficiently during their visit and during quieter periods.
  • Organizing electronic patient records.
  • Updating patient demographics as necessary.
  • Collecting and processing co-payments and other patient fees.
  • Facilitating referrals using platforms such as NaviNet.
  • Availability to work one evening per week and occasional weekends.

Qualifications:

  • Outstanding customer service capabilities.
  • High School Diploma or equivalent required.
  • Strong organizational skills.
  • Experience with NaviNet and EMR systems is preferred.
  • Familiarity with medical terminology is advantageous.

Please note that this position is for a specific practice associated with Aledade, Inc., and the selected candidate will not be a direct employee of Aledade, Inc., thus will not be eligible for Aledade employee benefits.

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