Strategic Operations Director

5 days ago

Seattle, Washington, United States OpenGov Full time

Job Summary

We are seeking a proactive and strategic Chief of Staff to work directly with the Chief Technology Officer. The ideal candidate will act as a trusted advisor, assisting in the orchestration of strategic initiatives, optimizing operational efficiencies, and ensuring alignment across the technology department.

Responsibilities

  • Provide strategic support to the CTO in the execution of projects and initiatives that align with the company's technological and business objectives, which may include research and development portfolio management, product enablement, engineering operations, and financial operations.
  • Oversee the research and development portfolio, ensuring projects align with the company's strategic goals and deliver maximum value.
  • Facilitate the enablement of products through product management, marketing teams, and go-to-market teams.
  • Streamline engineering operations to support the rhythm of the business and common standards such as post-mortem and operational reviews.
  • Manage financial operations within the technology department, including budgeting, forecasting, and vendor management to optimize financial performance.
  • Facilitate communication and project alignment between the technology department and other business units.
  • Serve as a liaison between the CTO and other executives, stakeholders, and external partners to ensure clear alignment and successful execution of technology strategies, financial performance, key metrics, and status updates.
  • Analyze industry trends and data to recommend improvements and innovations.
  • Manage special projects as required, providing leadership and guidance to project teams.
  • Enhance organizational excellence by establishing operational policies, standards, and procedures.
  • Drive towards metrics-driven decision making and strategy versus tactics.

Requirements and Preferred Experience

  • Bachelor's or Master's degree in Business Administration, Technology Management, Computer Science, or a related field, strongly preferred.
  • 8+ years proven experience in a strategic role within a technology environment, ideally within a software-as-a-service company.
  • Strong understanding of the software development lifecycle and project management methodologies.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent communicator with strong interpersonal skills to engage and influence senior executives and team members.
  • High degree of discretion, integrity, and sensitivity in handling confidential information.
  • Strong leadership skills with a deep understanding of organizational dynamics and a high degree of emotional intelligence.

About OpenGov

OpenGov is a technology company with a passion for powering more effective and accountable government. We are a leader in cloud software for our nation's cities, counties, and state agencies, and we are committed to making a positive social impact.

We are an equal opportunity employer and welcome applications from diverse candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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