Office Operations Coordinator

2 weeks ago

GondrecourtleChâteau, Grand Est, United States Alerus Full time

Office Operations Coordinator

Job Category: Administrative Services Requisition Number: ADMIN002825

Job Overview

Position Summary:

The Administrative Services division plays a crucial role in managing data across the organization. This team is responsible for generating and distributing customer communications, overseeing fulfillment mailings, processing checks, and maintaining web document oversight. They are dedicated to supporting quality, service, and compliance objectives across various departments and business units.

Key Responsibilities:

1. Document Management and Project Coordination - 80%

  • Oversee the management of web documents, faxes, and emails.
  • Process checks efficiently.
  • Collaborate with mailing vendors to ensure optimal delivery methods.
  • Coordinate mailings across the organization.
  • Assist with duplicating, stuffing, lamination, and binding tasks.
  • Develop and uphold procedures for Administrative Services.
  • Communicate effectively with internal clients regarding project timelines and service standards.
  • Enhance daily workflow to ensure timely project completion.
  • Continuously seek improvements to processes that elevate client satisfaction and scalability.

2. Provide Support to Administration - 20%

  • Assist various areas within Administrative Services on special projects.
  • Support Records management as required.
  • Manage supply orders.
  • Coordinate maintenance for copy and fax machines.
  • Ensure production areas are organized and well-stocked.
  • Oversee inventory management for forms, envelopes, brochures, etc.
  • Perform other duties as assigned.

Position Requirements:

Qualifications:

  • Exceptional client service skills are essential.
  • Basic computer proficiency is required.
  • Strong attention to detail is crucial.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Effective written and verbal communication skills are necessary.
  • Capability to manage daily tasks alongside special projects.
  • Reliable attendance and punctuality are expected.
  • Willingness to work overtime during peak periods to meet workload demands.

Personal Characteristics:

  • Promote a positive workplace culture and assist colleagues in achieving departmental objectives.
  • Exhibit excellent time management, organizational, and multitasking abilities.
  • Demonstrate a commitment to producing high-quality work with meticulous attention to detail.
  • Show initiative in learning and maintaining new skills.
  • Maintain confidentiality in all matters.
  • Display a positive and enthusiastic demeanor.
  • Uphold professional appearance and communication standards.

Physical Demands:

Must be able to meet the following requirements with or without reasonable accommodation:

  • Extended periods of sitting, standing, bending, or reaching.
  • Ability to operate a personal computer for approximately 8 hours daily.
  • Regularly review physical and electronic documents.
  • Occasional standing, walking, reaching, climbing, balancing, stooping, kneeling, crouching, or crawling may be required.
  • Vision abilities necessary for this role include close vision.
  • Occasional lifting of up to 40 pounds may be necessary.
  • Majority of work will be conducted in an indoor environment.

Alerus Financial is an Equal Opportunity Employer, welcoming applicants from diverse backgrounds, including women, minorities, protected veterans, and individuals with disabilities.

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