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Front Office Coordinator

2 months ago

GondrecourtleChâteau, Grand Est, United States TRI-STATE BOBCAT Full time

Compensation: $20 - $22 per hour

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm

Position Overview:

The Front Office Coordinator is the first point of contact for clients and visitors at the facility. This role is essential in managing inquiries and directing individuals to the appropriate department or personnel for assistance. Additionally, the position encompasses various administrative and clerical tasks to support the organization effectively.

Key Responsibilities:

  • Welcome all guests entering the premises and address their inquiries or direct them as needed.
  • Manage a multi-line phone system, ensuring calls are routed to the correct staff member.
  • Facilitate the sending of faxes and emails as required.
  • Handle incoming and outgoing mail efficiently.
  • Provide administrative support for the dealership, including creating customer files and processing work orders.
  • Assist in the creation or modification of Word documents and Excel spreadsheets as needed.
  • Organize and maintain filing systems for paperwork.
Qualifications:
  • At least two years of experience in a customer service role, preferably as a receptionist.
  • High school diploma or equivalent qualification.
  • Possession of a valid driver's license.
  • Exceptional customer service skills.
  • Strong attention to detail.
  • Ability to work independently and efficiently.
  • Excellent written and verbal communication skills, along with strong organizational abilities.
  • Proficient in Microsoft Office applications.
  • Effective time management skills, capable of handling multiple tasks and priorities.