Credit Union Title Services Associate

2 weeks ago


Knoxville, Tennessee, United States ORNL Federal Credit Union Full time
Job Overview: The Vehicle Title Processing Specialist is tasked with managing the registration of vehicles and ensuring the Credit Union's liens are accurately recorded on title documents. This position involves thorough research, tracking, and acquisition of any missing titles and relevant documentation, while providing support to branches, colleagues, and members regarding title inquiries.

Key Responsibilities:
  • Conducts research and follows up to acquire missing titles and necessary documents. Engages with members and loan officers to secure documentation required for vehicle registration and lien notation. Maintains and organizes UCC1 filings.
  • Processes title documents efficiently. Registers vehicles with the appropriate authorities to safeguard the Credit Union's lien. Secures temporary liens as needed.
  • Provides assistance to members and coworkers regarding title-related questions and concerns.
  • Manages incoming mail by sorting, separating, and distributing accordingly.
  • Supports correction adjustments as required.
  • Undertakes additional job-related tasks as assigned.
Qualifications:
  • Minimum of one year of experience in vehicle title and lien processing or consumer lending within a financial institution is required.
  • A high school diploma or GED is mandatory.
Required Skills:
  • Proficient in Microsoft Suite and Google Workspace, with a strong ability to learn and adapt to new technologies and systems.
  • Basic mathematical skills, including addition, subtraction, multiplication, and division of two-digit numbers, as well as basic operations involving money and measurements.
  • Excellent written and verbal communication abilities.
  • Detail-oriented with strong organizational capabilities.
  • Ability to manage multiple tasks effectively.
Equal Opportunity Employer: ORNL Federal Credit Union is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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