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Mortgage Loan Specialist

2 months ago

Knoxville, Tennessee, United States UT Federal Credit Union Full time

Job Title: Mortgage Processor/ Closer/ Funder

Company: UT Federal Credit Union

Location: UTFCU Corporate Headquarters (Not Remote)

Position Overview: The Mortgage Loan Processor plays a vital role in the management of mortgage applications, acting as the key liaison for internal teams while ensuring top-notch service for members.

KEY RESPONSIBILITIES:

PROCESSING:

  • Member Engagement: Deliver outstanding service by maintaining effective communication with all stakeholders.
  • Staff Development: Assist in the training of personnel on new loan offerings and services.
  • Process Improvement: Identify and implement strategies to enhance operational efficiency.

Loan Management:

  • Handle various loan applications with precision.
  • Efficiently oversee the loan pipeline.
  • Evaluate documentation for thoroughness and correctness.
  • Provide professional updates regarding loan statuses.
  • Stay informed on industry standards and regulatory changes.
  • Work collaboratively with management to address credit issues.

CLOSING/FUNDING/POST-CLOSING:

Closing and Funding:

  • Examine and confirm the accuracy of closing documents.
  • Ensure all necessary paperwork is ready for loan closing.
  • Track loan funding to guarantee timely disbursement.

Post-Closing:

  • Manage the imaging of post-closing documents.
  • Review completed closing packages for precision.

REQUIREMENTS:

  • Exhibit a positive demeanor and adaptability.
  • Uphold the values of the credit union.
  • Possess strong organizational and problem-solving skills.
  • Adhere to established service standards and operational protocols.
  • Have a solid understanding of financial products and services.
  • Demonstrate consistent attendance.
  • Showcase excellent communication abilities.
  • Maintain a professional appearance and conduct.
  • Be proficient with technology.

PERFORMANCE EXPECTATIONS:

Ideal candidates will demonstrate exceptional communication, patience, accuracy, and problem-solving capabilities while thriving in a fast-paced environment. Adherence to federal and state regulations is crucial.

QUALIFICATIONS:

A minimum of an Associate's degree and relevant experience in mortgage lending, or an equivalent combination of education and experience.

LANGUAGE ABILITIES:

Ability to effectively convey and present information.

MATH SKILLS:

Competent in performing mathematical calculations.

REASONING SKILLS:

Strong analytical and problem-solving skills are essential.

CERTIFICATIONS:

Notary public certification is preferred.

ADDITIONAL SKILLS:

  • Proficient in basic computer operations.
  • Active participation in credit union events.
  • Skilled in using standard office equipment.
  • Familiarity with financial products and services.

PHYSICAL REQUIREMENTS:

Position requires sitting, standing, walking, and occasional lifting.

WORK ENVIRONMENT:

Moderate noise levels are typical in the workplace.

MENTAL DEMANDS:

Problem-solving, sound judgment, and focus are critical components of this role.

About UT Federal Credit Union: We appreciate your interest in UT Federal Credit Union. We are committed to maintaining a safe work environment and conduct thorough background checks for all potential employees.

Please complete the application if you agree to the specified conditions and authorize us to perform the necessary checks for your potential employment.