Mortgage Loan Processor

2 weeks ago


Knoxville, Tennessee, United States UT Federal Credit Union Full time

Job Title: Mortgage Processor/ Closer/ Funder

Company: UT Federal Credit Union

Location: UTFCU Corporate Headquarters (Not Remote)

Overview: The Mortgage Loan Processor plays a vital role in managing the workflow of mortgage applications and acts as the main liaison for internal teams, ensuring top-notch service for members.

KEY RESPONSIBILITIES:

PROCESSING:

  • Member Engagement: Deliver outstanding service by maintaining effective communication with both internal and external stakeholders.
  • Staff Development: Assist in training personnel on new loan offerings and procedures.
  • Process Improvement: Identify and implement strategies to enhance operational efficiency.

Loan Management:

  • Process a variety of loan applications.
  • Efficiently oversee the loan pipeline.
  • Review documentation for accuracy and completeness.
  • Provide professional updates on loan statuses and required information.
  • Stay informed on industry regulations and changes.
  • Work collaboratively with management to address credit-related concerns.

CLOSING/FUNDING/POST-CLOSING:

Closing and Funding:

  • Examine and confirm closing documents.
  • Ensure all necessary paperwork is ready for loan closure.
  • Monitor the funding process to guarantee timely disbursement.

Post-Closing:

  • Manage the imaging of post-closing documents.
  • Verify the accuracy of completed closing packages.

QUALIFICATIONS:

  • Maintain a positive attitude and adaptability.
  • Uphold credit union values.
  • Exhibit strong problem-solving and organizational capabilities.
  • Comply with service standards and operational policies.
  • Possess knowledge of financial products and services.
  • Demonstrate regular attendance.
  • Showcase excellent communication skills.
  • Maintain a professional appearance and demeanor.
  • Be proficient with technology.

PERFORMANCE EXPECTATIONS:

Successful candidates should demonstrate exceptional communication, patience, accuracy, and problem-solving skills while thriving in a fast-paced environment. Adherence to federal and state regulations is crucial.

EDUCATIONAL REQUIREMENTS:

An Associate's degree and relevant experience in mortgage lending, or an equivalent combination, is required.

LANGUAGE ABILITIES:

Ability to communicate effectively and present information clearly.

MATH SKILLS:

Competence in mathematical calculations.

REASONING SKILLS:

Strong analytical and problem-solving skills are essential.

CERTIFICATIONS:

Notary public certification is preferred.

ADDITIONAL SKILLS:

  • Proficient in basic computer operations.
  • Engagement in credit union initiatives.
  • Skilled in using standard office equipment.
  • Familiarity with financial products and services.

PHYSICAL REQUIREMENTS:

Role involves sitting, standing, walking, and occasional lifting.

WORK ENVIRONMENT:

Moderate noise levels are expected in the workplace.

MENTAL DEMANDS:

Problem-solving, sound judgment, and focus are critical to success in this role.

About UT Federal Credit Union: We appreciate your interest in UT Federal Credit Union. We prioritize a safe work environment and conduct thorough background checks for all potential employees.

Please complete the application if you agree to the specified conditions and authorize us to perform the necessary checks for your potential employment.



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