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Loan Representative

2 months ago

Knoxville, Tennessee, United States Knoxville TVA Employees Credit Union Full time
About the Role

We are seeking a highly skilled and motivated Loan Representative to join our team at Knoxville TVA Employees Credit Union. As a Loan Representative, you will play a critical role in helping our members achieve their financial goals by providing exceptional service and guidance on our loan products.

Key Responsibilities
  • Make sound loan recommendations within acceptable loan policies and guidelines to maintain a high-quality loan portfolio.
  • Review and verify loan documents and new account agreements for completeness and accuracy prior to loan closing.
  • Maintain accurate records and data entry in our loan management system.
  • Process incomplete, denied, and counter-offer applications according to established procedures and regulations.
  • Stay up-to-date on relevant policies and procedures, and communicate any changes or updates to the Loan Center Manager or Assistant Manager.
  • Cross-sell Credit Union products and services to our members, when appropriate.
  • Compile information for management reports in a timely manner.
  • Represent the Credit Union in a professional manner, adhering to our values and standards.
Requirements
  • High school diploma or equivalent required; previous lending experience preferred.
  • Excellent communication and interpersonal skills, with the ability to develop relationships with members and provide exceptional service.
  • Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
  • Proficient in computer applications, including Word, Excel, and email, with strong typing skills.
  • Ability to work in a fast-paced environment, with frequent interruptions and deadlines.
What We Offer
  • Competitive pay and benefits package, including employer-paid health and dental insurance premiums, 401(k) plan with employer match, and paid time off.
  • Opportunities for professional development and growth within the Credit Union.
  • A dynamic and supportive work environment, with a team-oriented culture.
  • The chance to make a positive impact on our members' lives and contribute to the success of our organization.