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Mortgage Loan Specialist

2 months ago


Knoxville, Tennessee, United States UT Federal Credit Union Full time

Job Title: Mortgage Processor/ Closer/ Funder

Company: UT Federal Credit Union

Location: Corporate Headquarters

Position Overview: The Mortgage Loan Processor plays a vital role in the efficient management of mortgage applications, acting as the main liaison for internal teams and ensuring seamless workflow while delivering outstanding service to members.

KEY RESPONSIBILITIES:

PROCESSING:

  • Member Engagement: Deliver exceptional service by effectively liaising with both internal and external stakeholders.
  • Staff Development: Assist in training personnel on new loan products and services.
  • Process Improvement: Identify and implement strategies to enhance operational efficiency.

Loan Management:

  • Process a variety of loan applications with precision.
  • Efficiently oversee the loan pipeline.
  • Review documentation for thoroughness and accuracy.
  • Provide professional updates regarding loan statuses.
  • Stay informed on industry regulations and changes.
  • Collaborate with management to address credit-related challenges.

CLOSING/FUNDING/POST-CLOSING:

Closing and Funding:

  • Examine and confirm the accuracy of closing documents.
  • Ensure all necessary paperwork is ready for loan closure.
  • Monitor the funding process to guarantee timely disbursement.

Post-Closing:

  • Manage the imaging of post-closing documents.
  • Verify the accuracy of completed closing packages.

QUALIFICATIONS:

  • Maintain a positive and adaptable attitude.
  • Uphold the values of the credit union.
  • Possess strong organizational and problem-solving skills.
  • Adhere to established service standards and operational policies.
  • Have a solid understanding of financial products and services.
  • Demonstrate consistent attendance.
  • Exhibit excellent communication abilities.
  • Maintain a professional appearance and demeanor.
  • Be proficient with technology.

PERFORMANCE EXPECTATIONS:

Successful candidates will demonstrate exceptional communication, patience, accuracy, and problem-solving skills while thriving in a fast-paced environment. Compliance with all relevant federal and state regulations is essential.

EDUCATIONAL REQUIREMENTS:

An Associate's degree along with relevant experience in mortgage lending, or an equivalent combination of education and experience is required.

LANGUAGE AND MATHEMATICAL SKILLS:

Ability to communicate effectively and perform mathematical computations proficiently.

REASONING ABILITY:

Strong analytical and problem-solving capabilities are necessary.

CERTIFICATIONS:

Notary public certification is preferred.

ADDITIONAL SKILLS:

  • Proficient in basic computer operations.
  • Engagement in credit union activities.
  • Skilled in operating standard office equipment.
  • Familiarity with financial products and services.

WORK ENVIRONMENT:

The work environment is characterized by moderate noise levels.

MENTAL DEMANDS:

Problem-solving, sound judgment, and concentration are critical components of this role.

About UT Federal Credit Union: We appreciate your interest in UT Federal Credit Union. We prioritize a safe work environment and conduct thorough background checks for all potential employees.

By applying, you agree to the specified conditions and authorize us to perform the necessary checks for your potential employment.