Floral Retail Consultant

2 weeks ago


Greenwich, Connecticut, United States Winston Flowers Full time
Position Overview

At Winston Flowers, we have been dedicated to excellence for over 75 years. Our family-owned business prides itself on providing exceptional service and quality products to our clients. As a part of our team, you will play a crucial role in creating memorable experiences for our customers.

Key Responsibilities

  • Deliver exceptional customer service while driving sales growth; address customer inquiries and concerns with professionalism.
  • Guide clients in selecting floral arrangements, plants, specialty containers, and accessories; prepare and design products according to your expertise.
  • Engage actively in nurturing existing client relationships and establishing new ones, ensuring satisfaction through follow-ups.
  • Assist in the daily operations of the store, including setup and breakdown tasks.
  • Contribute to the ongoing maintenance and enhancement of product displays.

Ideal Candidate Attributes

  • Experience in luxury retail, hospitality, or design is advantageous.
  • Knowledge or experience in floriculture, horticulture, or design is a plus but not mandatory.
  • Demonstrated ability to meet client needs efficiently and professionally.
  • Strong interpersonal skills combined with enthusiasm and self-motivation.
  • Effective time management and prioritization skills.

Requirements

  • Availability for a flexible work schedule, including weekends.
  • Willingness to work extended hours during peak business periods.
  • Capability to lift up to 30 pounds as necessary.


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