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Retail Team Supervisor

2 months ago

Greenwich, Connecticut, United States Quality Talent Group Full time
Position Overview

The primary function of the Tempur-Pedic Team Lead is to ensure outstanding customer service while promoting and selling Tempur-Pedic products. This role also involves stepping into management responsibilities in the absence of the Store Manager, which may include store opening and closing duties.

Key Responsibilities:
  • Assist in overall store leadership and supervision.
  • Enhance brand visibility and customer loyalty to surpass store performance targets, collaborating with local partners to boost regional awareness.
  • Support the recruitment, hiring, and development of store associates.
  • Exemplify premium customer service and foster strong relationships with clients.
  • Help maintain high standards of visual merchandising and brand representation.
  • Ensure financial targets and controls are effectively managed.
  • Provide necessary leadership to uphold Tempur-Pedic standards in the absence of store management.
  • Encourage a collaborative and transparent environment across all company sectors.
Qualifications:
  • Bachelor's degree is preferred.
  • 1-3 years of experience in retail management, particularly with high-end or custom products.
  • Proven sales expertise in a consultative sales environment.
  • Ability to lead, direct, and train team members effectively in a retail setting.
  • Familiarity with current best practices in retail operations.
  • Demonstrated capability to work collaboratively as both a leader and a team member.
  • Flexible work schedule to accommodate store hours.
  • Proficient in contemporary retail software and computer systems.

Quality Talent Group is an Equal Employment Opportunity and Affirmative Action employer, committed to providing equal employment opportunities to all employees and applicants, and prohibits discrimination and harassment of any kind.