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Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused Part-Time Sales Representative to join our retail team in Greenwich, CT. As a Brand Ambassador and Sales Associate, you will be responsible for generating sales through conversion of existing traffic and fostering repeat business through exceptional clienteling.
Key Responsibilities- Achieve and exceed individual sales goals by providing an exceptional customer experience and developing customer loyalty.
- Create elevated experiences for our clients through our in-store, in-home, and virtual design consultation program.
- Be an expert in all Boll & Branch products and maintain a high level of product knowledge.
- Assist with designing a client's space through sleeping habits and style preferences, and maintain store presentation to ensure the selling environment is customer-ready at all times.
- Perform daily paperwork reconciliation and other operational tasks, including protecting store assets and inventory.
- Be an ambassador for all company values and operate with integrity at all times.
- Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
- Perform in-home installations for our clients while making additional recommendations to drive store sales.
- Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming, and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
- Minimum one year in a retail sales role (or comparable industry) with equivalent experience and transferable skills considered.
- Knowledge of basic retail math and cash management techniques.
- Effective verbal and written communication skills.
- A positive attitude and the ability to effectively engage with customers.
- Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.).
- Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
- Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
- Bilingual and able to read, write, and speak Spanish is a plus, but not required.
Boll & Branch is a leading bedding company that prioritizes thread quality, not thread count. We are committed to cultivating the highest quality threads, pioneering 100% organic cotton, being free from toxins at every step, and ensuring 100% traceability from farm to finish. We are also committed to fair and ethical treatment for all.
We have over 150 employees and are headquartered in Summit, NJ, with a second office in New York, NY, and a dedicated Photo Studio in New Providence, NJ. We are an equal opportunity employer and are committed to creating a diverse and inclusive work environment.
