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Retail Sales Ambassador

2 months ago


Greenwich, Connecticut, United States Boll & Branch Full time
About the Role

Boll & Branch is seeking a highly skilled and motivated Part-Time Brand Ambassador to join our retail team in a dynamic and fast-paced environment. As a key member of our sales team, you will be responsible for generating sales through conversion of existing traffic and fostering repeat business through exceptional customer service.

Key Responsibilities
  • Achieve and exceed individual sales goals by providing an exceptional customer experience and developing customer loyalty.
  • Be an expert in all Boll & Branch products and create elevated experiences for our clients through our in-store, in-home, and virtual design consultation program.
  • Maintain store presentation to ensure the selling environment is customer-ready at all times.
  • Open and close the store, count registers, and operate the alarm system.
  • Perform daily paperwork reconciliation and other operational tasks.
  • Protect store assets and inventory.
  • Be an ambassador for all company values and operate with integrity at all times.
  • Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
  • Perform in-home installations for our clients while making additional recommendations to drive store sales.
Requirements
  • Minimum one year in a retail sales role (or comparable industry).
  • Equivalent experience and transferable skills will also be considered.
  • Knowledge of basic retail math and cash management techniques.
  • Effective verbal and written communication skills.
  • A positive attitude and the ability to effectively engage with customers.
  • Proficient with standard office and retail environment equipment (phones, POS, alarm systems, etc.).
  • Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
  • Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
  • Bilingual and able to read, write, and speak Spanish is a plus, but not required.
About Boll & Branch

Boll & Branch is a leading bedding company that prioritizes thread quality, not thread count. We are committed to creating the highest quality bedding products that are free from toxins and made from 100% organic cotton. Our company values include being cultivators of the highest quality threads, pioneers in 100% organic cotton, free from toxins at every step, 100% traceable from farm to finish, and committed to fair and ethical treatment for all.