Medical Receptionist Coordinator
2 days ago
The Wellness Centre is seeking a highly motivated and organized Guest Relations Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience.
Key Responsibilities:
- Welcome and introduce guests to our facility and services
- Assist guests with the purchase of retail products
- Verify medical insurance and communicate with patients
- Schedule and confirm appointments according to company protocols
- Provide thorough and knowledgeable explanations of services and products
- Provide excellent telephone service to guests
- Perform sales transactions, create and manage point of sale data
- Actively maintain a beautiful physical environment in our public areas
- Communicate effectively within our team
- Schedule reservations with guests
- Reconcile and balance all therapists' slips and cash drawers at the close of shift
Requirements:
- Professional appearance
- Outgoing personality and positive attitude
- Organizational and time management skills
- Customer service experience
- Strong verbal communication and written skills
- Strong appointment scheduling and computer skills
- Telephone skills
- Strong desire to deliver high-quality customer service
- Flexible work schedule
- Ability to handle pressure situations with demanding clients and management needs
Preferred Experience: Previous spa or medical office experience, customer service experience
The Wellness Centre has been offering wellness solutions to support members of the community become healthier and live a well-balanced life for nearly two decades. We gather experts and practices for living to guide your journey toward a mindful and inspired life. As times have changed, our basic principles have remained. We believe in balancing the entire body from above, down, inside and out. We are whole health for your whole body.
Dr. Balin and the team have over thirty years of experience and have been deemed Katy's best chiropractor and wellness center many times over throughout the years. We invite you to look at our website and discover the wide array of wellness therapies that we provide, including massage, skin care, nutrition, biofeedback, and chiropractic treatments.
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