Front Office Associate

1 week ago


Milwaukee, Wisconsin, United States RAYUS Radiology Full time

Job Summary:

RAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient care and administrative support in our radiology facilities. As a key member of our team, you will be responsible for ensuring a positive patient experience from initial contact to completion of services.

Key Responsibilities:

  • Registration and Scheduling: Greet and register patients, process payment plans and copays, and schedule appointments in a timely and efficient manner.
  • Front Office Operations: Maintain a clean and organized front office lobby area, order office supplies as needed, and ensure a smooth flow of patients through the facility.
  • Communication and Liaison: Act as a liaison between technologists and patients, relay messages regarding scanner status and other clinic information, and follow up on unread exams.
  • Insurance and Billing: Accurately maintain patient records, check exams for pre-certification with patient's insurance company, and handle release of information requests.

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of radiology information systems
  • High school diploma or equivalent required

Working Conditions:

This is a full-time position with varying shifts, including weekends. Travel to multiple locations in the market may be required.



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