Front Office Associate
1 week ago
Job Summary:
RAYUS Radiology is seeking a skilled Front Office Associate to provide exceptional patient care and administrative support in our radiology facilities. As a key member of our team, you will be responsible for ensuring a positive patient experience from initial contact to completion of services.
Key Responsibilities:
- Registration and Scheduling: Greet and register patients, process payment plans and copays, and schedule appointments in a timely and efficient manner.
- Front Office Operations: Maintain a clean and organized front office lobby area, order office supplies as needed, and ensure a smooth flow of patients through the facility.
- Communication and Liaison: Act as a liaison between technologists and patients, relay messages regarding scanner status and other clinic information, and follow up on unread exams.
- Insurance and Billing: Accurately maintain patient records, check exams for pre-certification with patient's insurance company, and handle release of information requests.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and knowledge of radiology information systems
- High school diploma or equivalent required
Working Conditions:
This is a full-time position with varying shifts, including weekends. Travel to multiple locations in the market may be required.
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