Customer Service Representative
1 week ago
Encore Boston Harbor is seeking a highly skilled and customer-focused Retail Cashier to join our team. As a key member of our Retail Department, you will be responsible for providing exceptional service to our guests, ensuring a seamless shopping experience, and maintaining a clean and organized retail environment.
Key Responsibilities- Customer Service: Provide top-notch service to our guests, responding to their inquiries, and resolving any issues in a professional and courteous manner.
- Cash Handling: Accurately process transactions, handle cash, and maintain a high level of accuracy in all financial transactions.
- Store Maintenance: Maintain a clean and organized retail environment, adhering to company standards and ensuring a positive shopping experience for our guests.
- Team Collaboration: Work collaboratively with other team members to achieve departmental goals, support sales initiatives, and enhance the overall guest experience.
- Product Knowledge: Stay up-to-date on product knowledge, including features, benefits, and promotions, to effectively communicate with guests and drive sales.
- Age and Licensing: Must be at least 21 years old and possess a valid Massachusetts Gaming Commission license.
- Education and Experience: High school diploma required; Bachelor's degree preferred. Previous experience in retail, customer service, or a related field is an asset.
- Language Skills: Proficient in English with the ability to communicate effectively. Knowledge of a second language is an advantage.
- Mathematical Skills: Aptitude for basic mathematical calculations and report interpretation.
- Physical Demands: Ability to perform physical tasks, lift moderate weights, and stand for extended periods.
As a Retail Cashier at Encore Boston Harbor, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer committed to fostering diversity and inclusivity in the workplace.
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