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Customer Service Representative

2 months ago

Everett, Massachusetts, United States Hudson Group Full time

About Hudson Group

Hudson Group is a leading travel retailer with over 30 years of experience in meeting the needs and wants of travelers in over 1,000 stores.

What We Offer

  • Competitive hourly rate of $18.40
  • Daily pay option
  • 20% employee discount
  • 50% food and beverage discount
  • PTO and parental leave programs
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • Employee recognition programs
  • Advancement and growth opportunities
  • Referral bonus up to $500
  • Ongoing training and development

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bookseller. As a Bookseller, you will be responsible for:

  • Providing excellent customer service and recommending books to customers
  • Shelving and organizing books according to operational standards
  • Assisting with store recovery and cleanliness
  • Communicating book inventory issues to management
  • Following cash handling policies and procedures
  • Following loss prevention procedures to prevent loss of merchandise

Requirements

  • Ability to interact with diverse personalities and build relationships with team members and customers
  • Love of reading and talking about books
  • Proficiency in operating a cash register and computer skills
  • High degree of interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to be on your feet for long periods of time and repetitive bending and lifting to 30 pounds
  • Prior cashiering/cash handling experience required

Hudson Group is an Equal Opportunity Employer

We are committed to creating an inclusive workplace where we value diversity and unique experiences, backgrounds, and identities.