Administrative Operations Coordinator
5 days ago
We are Arctic Glacier U.S.A. Inc., a dynamic organization dedicated to delivering exceptional customer experiences. As an Operations Administrative Assistant, you will play a vital role in ensuring the smooth operation of our daily activities.
About the Role
This position is responsible for handling all inbound calls from customers, dispatching drivers to guarantee timely deliveries, and coordinating the dock area for efficient truck loading, shipping, and receiving. Additionally, you will be responsible for maintaining handheld invoicing systems, evaluating truck availability, and reviewing driver logs for compliance with safety initiatives.
Key Responsibilities
- Respond to customer inquiries and dispatch drivers to ensure prompt delivery.
- Maintain accurate records of orders, shipments, and customer interactions.
- Coordinate the dock area to ensure efficient loading and unloading of trucks.
- Evaluate truck availability for ice delivery and maintenance.
- Monitor driver logs and vehicle inspection reports for adherence to safety standards.
Requirements
- 1-2 years' experience in a distribution environment.
- Excellent written and verbal communication skills.
- Basic math and cash handling skills.
- Ability to work independently and as part of a team.
- Familiarity with handheld devices and Microsoft Office products.
Compensation and Benefits
The estimated salary for this position is $22-$23 per hour, depending on experience. Additional benefits include competitive compensation, rewarding work, and a clear vision of doing the right thing – by our customers and employees.
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