Service Coordinator-CHC

3 days ago


Erie, Pennsylvania, United States AmeriHealth Caritas Full time
About This Role

This is a remote, field-based position that requires travel within Erie County, Pennsylvania. As a Service Coordinator, you will assist participants who qualify for Medicaid in obtaining the long term services and support they need as required by the Community Health Choices (CHC) agreement.

Key Responsibilities
  • Conduct telephonic and face-to-face assessments to identify, evaluate, coordinate, and manage participant's needs, including physical health, behavioral health, social services, and long-term services and support.
  • Lead the participant-centered planning and service (PCPS) delivery process and oversee its implementation.
  • Inform participants about available required needs assessments, the PCSP process, service alternatives, and service delivery options.
  • Assist participants in accessing needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports.
Requirements
  • 3+ years of social service or related healthcare experience that required working with people who need personal care services, conducting face to face visits in the home or nursing facility focused on needs assessments and monitoring delivery of services, knowledge of the home and community-based service system and how to access/arrange for services, and maintaining contact and relationships with healthcare professionals on a regular cadence.
  • Valid and current drivers license
  • Access to reliable automobile transportation with state-mandated minimum insurance.
  • Ability to travel up to 90 minutes from your home.
  • Must be computer proficient and have a working knowledge of MS Office.
About AmeriHealth Caritas

AmeriHealth Caritas is a mission-driven organization with more than 40 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are passionate about helping people get care, stay well, and build healthy communities.

We are committed to equity and inclusion, and we believe that everyone should feel valued, supported, and comfortable to be themselves. We implement these principles daily by acting with integrity and respect, and we stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace.


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