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Customer Service Representative

1 month ago

Erie, Pennsylvania, United States Modern Industries Full time
Job Summary

Modern Industries is seeking a highly skilled Customer Service Representative to join our team in the Heat Treat Division. As a key member of our operations team, you will be responsible for providing exceptional customer service, scheduling, and record retention support.

Key Responsibilities

Effectively communicate with customers and internal teams to ensure seamless operations
Schedule and coordinate Heat Treat Orders with high accuracy and attention to detail
Maintain accurate and up-to-date records, ensuring compliance with company policies and procedures
Collaborate with cross-functional teams to resolve customer inquiries and issues

Requirements

High school diploma or equivalent required; associate degree or higher preferred
Proficient in Microsoft products and computer software
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment with multiple priorities

What We Offer

Competitive salary and benefits package
Opportunities for career growth and professional development
Collaborative and dynamic work environment

How to Apply

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information]. We look forward to hearing from you