Hotel Operations Supervisor
2 weeks ago
As the Operations Manager at Courtyard West Palm Beach, you will be at the forefront of ensuring outstanding guest experiences. Your meticulous attention to detail, collaborative spirit, and results-driven mindset will be pivotal in steering the hotel’s operational success. Collaborating closely with the General Manager, you will manage every facet of hotel operations, from overseeing staff to enhancing guest satisfaction.
Key Responsibilities:
- Support the General Manager in the daily management of hotel operations
- Ensure adherence to established standards and protocols
- Address guest feedback and implement service recovery strategies
- Oversee budget management and revenue objectives
- Optimize room occupancy and maximize hotel profitability
- Uphold a safe and inviting atmosphere for guests and staff
- Assist department leaders and team members
- Exemplify leadership and cultivate a cohesive team environment
- Facilitate effective communication across all organizational levels
To excel in this position, you should demonstrate a professional demeanor, possess exceptional communication abilities, and show a sincere commitment to the welfare of both guests and team members. A background in hotel management is essential, and a degree in hospitality is highly regarded. The role may involve physical activities such as standing, walking, and lifting, making physical fitness an important aspect.
Employee Benefits:
- Employee Referral Program
- Merit Increases
- Paid Time Off
- 401k Plan with Employer Contributions
- Comprehensive Medical, Dental, and Vision Coverage
- Life and Disability Insurance
- Accident and Critical Illness Coverage
Courtyard West Palm Beach is dedicated to fostering a diverse and inclusive workforce. We appreciate the unique perspectives and skills that each team member contributes. If you need assistance during the application process, please reach out to our Human Resources department.
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