Hotel Operations Supervisor

1 week ago


West Palm Beach, Florida, United States Courtyard West Palm Beach Full time
Operations Manager Job Overview

As the Operations Manager at Courtyard West Palm Beach, you will be at the forefront of delivering outstanding guest experiences. Your meticulous attention to detail, commitment to teamwork, and results-driven mindset will be pivotal in ensuring the smooth operation of the hotel. Collaborating closely with the General Manager, you will oversee all facets of hotel management, from personnel oversight to guest satisfaction initiatives.

Key Responsibilities of the Operations Manager:

  • Support the General Manager in daily operational tasks
  • Ensure adherence to established standards and protocols
  • Address guest feedback and implement service recovery strategies
  • Oversee budget management and revenue targets
  • Optimize room occupancy and overall hotel profitability
  • Maintain a secure and inviting atmosphere for guests
  • Assist department leaders and team members
  • Exemplify leadership and cultivate a cohesive team environment
  • Facilitate effective communication across all organizational levels

To excel in this position, you should demonstrate a professional demeanor, possess exceptional communication abilities, and show a genuine interest in the welfare of both guests and staff. A background in hotel management is essential, and a degree in hospitality management is preferred. The role may involve physical activities such as standing, walking, and lifting, so maintaining physical fitness is important.

Employee Benefits:

  • Employee Referral Program
  • Merit-Based Salary Increases
  • Paid Time Off
  • 401k Plan with Employer Contributions
  • Comprehensive Medical, Dental, and Vision Coverage
  • Life and Disability Insurance Options
  • Accident and Critical Illness Insurance

Courtyard West Palm Beach is an equal opportunity employer dedicated to fostering a diverse and inclusive workforce. We appreciate the unique perspectives and skills that each employee contributes to our organization. If you need assistance during the application process, please reach out to our Human Resources department.



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