Insurance Customer Service Specialist

4 days ago


Richardson, Texas, United States State Farm Insurance Full time
Job Title: Office Representative

At State Farm Insurance, we're seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Assist customers with their insurance needs and provide personalized support to ensure their satisfaction.
  • Process insurance policy changes and updates, handle incoming and outgoing phone calls, and maintain accurate and organized customer files.
  • Prepare and process insurance quotes and applications, collaborate with team members to achieve office goals, and promote and cross-sell insurance products and services.
  • Assist with claims processing and follow-up, maintain a professional and friendly demeanor at all times, and adhere to company policies and procedures.
  • Stay updated on insurance industry trends and regulations, attend training sessions and meetings as required, and contribute to a positive and collaborative work environment.

We're looking for a motivated and detail-oriented individual who is passionate about delivering exceptional customer service and support. If you're a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.



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