Customer Service Representative

1 month ago


Richardson, Texas, United States FastSigns Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Specialist to join our team at FASTSIGNS. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and in-person
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty
  • Work closely with the sales team to understand customer needs and preferences
  • Prepare estimates and implement work orders to ensure timely delivery of finished orders
  • Participate in daily team meetings to discuss business and marketing plans
Requirements
  • Outgoing and responsive with excellent communication skills
  • Ability to build relationships and provide exceptional customer service
  • Great listening skills, documentation, and organizational abilities
  • Ability to learn and adapt to new technologies and processes
What We Offer

At FASTSIGNS, we offer a competitive hourly rate of $16.00, as well as ongoing training and development opportunities to help you grow your skills and career. We are a dynamic and fast-paced environment that offers a unique and exciting work experience.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Learn more about our company culture and values by exploring our website.



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