Customer Service Representative

2 months ago


Richardson, Texas, United States FastSigns Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Specialist to join our team at FastSigns. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries and concerns
  • Build and maintain strong relationships with clients to ensure their needs are met and exceeded
  • Work closely with the sales team to identify and pursue new business opportunities
  • Develop and implement strategies to improve customer satisfaction and retention
  • Collaborate with the operations team to ensure seamless execution of customer projects
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and other business software
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive hourly rate of $16.00
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement


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