Receptionist
6 days ago
At Five Star Senior Living, we are committed to providing exceptional care and services to our residents. As a Receptionist, you will play a vital role in enhancing the living experience for our senior residents by providing exceptional concierge and reception services.
Key Responsibilities:- Greet and welcome residents, guests, and visitors with a warm and professional demeanor.
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services.
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance.
- Provide information and recommendations about local attractions, services, and amenities.
- Answer and direct incoming calls promptly and professionally, taking messages as necessary.
- Manage front desk operations, ensuring the area is neat, organized, and welcoming.
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records.
- Handle inquiries and provide accurate information about the community, including services, events, and policies.
- Assist with the coordination and communication of resident activities and events.
- Support residents with minor administrative tasks such as scheduling appointments and making copies.
- Manage incoming and outgoing mail and packages, ensuring timely distribution to residents.
- Maintain inventory of office and concierge supplies, placing orders as needed.
- Assist with the preparation and distribution of resident newsletters and notices.
- Must be at least 18 years of age.
- Must pass State and Company criminal background/drug screens.
- Demonstrates effective time management skills.
- High school diploma or equivalent required.
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting.
- Strong interpersonal and communication skills, with a friendly and professional demeanor.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Comprehensive Medical/Dental/Vision
- 401k + Match
- Competitive PTO
- Life, Disability & other supplemental benefits
- Professional Development Funds
- Wellness Coaching & Personal Support Benefits
- Recognition & Reward Programs
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional care and services to our residents, we encourage you to apply for this exciting opportunity.
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