Residential Support Services Coordinator

2 weeks ago

Buffalo New York, United States Heritage Christian Services Full time

Position Summary:


The role serves as a vital resource for individuals, their support networks, and the community services team in developing and sustaining housing services and assistance.

This position is responsible for ensuring the provision and financial management of supports as detailed in the individual's service plan.

Collaboration with the fiscal intermediary, community habilitation, finance, and accounting teams is essential to guarantee accurate billing and payment for services rendered.

Effective communication and liaison with external providers, regulatory bodies, individuals, and their families are crucial to maintain stability and continuity of housing supports and community habilitation services for those in customized residential settings.

Compliance with relevant regulations and agency policies related to housing and self-direction is a key responsibility, ensuring that updates are made as necessary to align with OPWDD guidelines.

Support the mission, vision, and values of Heritage Christian Services.


Compensation:
$19.36 / hr - $22.58 / hr


The salary for the selected candidate will be determined based on various factors, including departmental budgets, qualifications, experience, education, licenses, specialties, and training.

The stated range reflects the organization's good faith estimate of potential compensation at the time of posting.

Key Responsibilities:


Promote the philosophy of self-direction through active engagement and alignment of departmental outcomes with the agency's strategic objectives.

Assist individuals, their support teams, and agency staff in person-centered planning and decision-making.

Build relationships with individuals, their families, and support staff grounded in mutual respect and empathy.

Facilitate real-life problem-solving and conflict resolution for individuals managing their own supports.


Oversee and manage job-related tasks, including: Documentation and billing in compliance with regulations and OPWDD Administrative Memorandums concerning self-directed services.

Conduct compliance reviews as outlined in the agency's compliance framework.

Monitor compliance inquiries for the Self-Direction team and ensure timely follow-up.

Manage payroll and HR functions for self-hired staff and Fiscal Intermediary Coordinators.

Provide education and training for self-hired employees.

Offer education, training, supervision, and leadership development for members of the Fiscal Intermediary team.

Oversee departmental finances and make necessary adjustments to maintain financial health.

Support the Self-Direction Intake Team with guidance and oversight.

Assist HCS Agency Brokers and provide training to Independent Brokers collaborating with Heritage Christian Services.

Supervise Associate Directors of Self-Directed Services and provide oversight for ISS/CTS transition stipend requests.

Maintain up-to-date knowledge of the OPWDD service system, particularly regarding Self-Direction.

Ensure that Self-Direction Policies and Procedures are regularly reviewed and updated as needed.

Act as a Fiscal Intermediary Coordinator for individuals when required.


Serve as the primary support for individuals in Customized Residential Options, including responsibilities such as: Acting as the main contact for families, other service providers, and the Community Habilitation management team.


Under the guidance of the Associate Director and/or Director of Customized Support, supervise and schedule the work of Community Habilitation staff to ensure adequate coverage based on individual needs.

Provide ongoing training for staff.

Document service delivery and assist colleagues with timely documentation.

Supervise the facilitation and documentation of each individual's services and monthly summaries.

Report all incidents, illnesses, or unusual circumstances to the Associate Director or Director of Customized Support.


Address maintenance concerns in the home, including general housekeeping and upkeep of grounds and equipment.

Train co-workers and model safe practices in the home, including fire safety, medical emergencies, and personal safety.

Qualifications:


Experience in a human services field is required, with a minimum of two years working with individuals with intellectual/developmental disabilities.

A Qualified Intellectual Disability Professional (QIDP) designation is preferred; however, a high school diploma is the minimum requirement.

Demonstrated excellence in teaching and developing strategies for individuals with intellectual disabilities is essential.

Evidence of supervisory and administrative capabilities is necessary.

A valid New York state driver's license that meets Heritage Christian Services, Inc. motor vehicle record standards is required.

We uphold the belief that all individuals deserve dignity, respect, equity, and justice. We advocate for a society that eliminates barriers and reject all forms of racism and discrimination.

We actively challenge systemic and political inequities that marginalize individuals, acknowledging the historical context of structural racism in the United States.

Our commitment to learning and evolving to achieve justice is unwavering, as we recognize that strength lies in unity.

  • Residential Support Coordinator

    2 weeks ago

    New York, New York, United States The Doe Fund Full time

    Residential Support Coordinator Role at The Doe FundThe Doe Fund is committed to dismantling the cycles of homelessness, substance abuse, and criminal behavior through comprehensive services and employment opportunities for marginalized communities. We are currently seeking a Residential Support Coordinator to become part of our dedicated...

  • Residential Services Coordinator I

    7 days ago

    Buffalo, New York, United States DePaul Full time

    Overview:DePaul is seeking dedicated mental health professionals to become part of our team. We are currently looking for a full-time Residential Services Coordinator I. The Residential Services Coordinator is primarily responsible for creating Resident Service Plans (RSP), as well as coordinating the necessary services and functions to enhance the...

  • Residential Services Coordinator

    4 days ago

    New York, New York, United States Kent Building Services LLC Full time

    Job Summary:Kent Building Services LLC is seeking a highly skilled and experienced Residential Concierge to join our team. As a Residential Concierge, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.Key Responsibilities:Front Desk Operations: Greet and acknowledge all residents...

  • Residential Support Specialist

    2 weeks ago

    Buffalo, New York, United States DePaul Full time

    Overview:DePaul Community Residence is seeking a dedicated Residential Support Specialist to become an integral part of our team. This role involves collaborating effectively with residents to help them achieve their individualized service plan goals through a person-centered approach. The compensation for this position ranges from $20.25 to $20.55 per...

  • Housing Support Coordinator

    4 days ago

    New York, New York, United States Phaxis - Support Services Full time

    Job SummaryPhaxis - Support Services is seeking a dedicated and compassionate individual to join our team as a Residential Aids and Shift Manager. This role is responsible for ensuring the safety and well-being of residents in our care.Key ResponsibilitiesResident Support: Monitor residents' needs, provide access to medication, and maintain a safe living...

  • Residential Support Assistant

    2 weeks ago

    Buffalo, New York, United States DePaul Full time

    Position Overview:The DePaul Riverside Apartment Treatment Program is seeking a dedicated mental health professional to become an integral part of our on-site management team. In collaboration with the Residential Supervisor, the Residential Support Assistant is responsible for providing care, rehabilitation training, and supervision to enhance community...

  • Residential Caregiver

    4 days ago

    New York, New York, United States Phaxis - Support Services Full time

    Job SummaryPhaxis - Support Services is seeking a dedicated and compassionate Residential Aids to join our team. As a Residential Aids, you will play a vital role in providing support and care to our residents, ensuring their safety and well-being in a stable and secure housing environment.Key Responsibilities:Conduct regular rounds to monitor residents and...

  • Support Aide in Residential Services

    1 week ago

    New York, New York, United States Phaxis - Support Services Full time

    Job OverviewAs a Support Aide, you will play a crucial role in ensuring a safe and nurturing environment for residents.Key Responsibilities:Conduct regular monitoring of residents, ensuring safety through consistent rounds.Facilitate residents' access to their prescribed medications.Document incidents and engage in crisis intervention while liaising with the...

  • Residential Services Coordinator

    2 weeks ago

    Syracuse, New York, United States Helio Health Full time

    Position Overview:Helio Health is dedicated to addressing and fostering recovery from the impacts of substance use, mental health challenges, and various behavioral health concerns. In alignment with Helio Health's mission, the Residential Services Coordinator (Facilities Support Specialist) is responsible for regular maintenance of the facility and grounds,...

  • Residential Services Coordinator I

    2 days ago

    Buffalo, New York, United States DePaul Full time

    Job SummaryWe are seeking a highly skilled and compassionate Residential Services Coordinator I to join our team at DePaul. This role is responsible for developing and implementing individualized Residential Service Plans, providing teaching, monitoring, and recovery-oriented supports to residents, and ensuring continuity of care through collaboration with...

  • Head of Residential Services

    1 week ago

    New York, New York, United States FirstService Residential New York Full time

    Head of Residential ServicesWe are seeking a Head of Residential Services to spearhead the training and development initiatives for our building personnel across managed properties. In this capacity, you will oversee the execution of our Residential Hospitality Program, which draws inspiration from premier hotel brands, ensuring that our clients receive...

  • Residential Services Coordinator

    2 weeks ago

    Brooklyn, New York, United States HousingPlus, Inc. Full time

    Position Title: Residential Services CoordinatorOverview:The Residential Services Coordinator plays a crucial role in supporting women transitioning from temporary shelters to permanent housing. This position is dedicated to providing essential services that empower individuals to manage their independent living successfully.The Coordinator collaborates with...

  • Residential Support Staff

    5 days ago

    New York County, New York, United States Brown Harris Stevens Residential Management, LLC Full time

    Brown Harris Stevens Residential Management, LLC is seeking a dedicated and professional candidate for a temporary doorman/porter assignment to work within one of our 200+ residential, full-service buildings.Job Summary:As a Building Service Associate, you will be responsible for providing excellent customer service to residents, their guests, and potential...

  • Residential Services Coordinator 3

    2 days ago

    Buffalo, New York, United States DePaul Full time

    About the RoleDePaul is seeking a highly skilled and compassionate Residential Services Coordinator 3 to join our team at Seneca Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program. As a key member of our team, you will provide direct support, advocacy, and education to residents in the program, assisting them with the development of...

  • Operations Coordinator

    4 days ago

    New York, New York, United States Phaxis - Support Services Full time

    Job OverviewPhaxis - Support Services is seeking a highly skilled Shift Supervisor to oversee daily operations in one of our shelters. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a passion for providing exceptional support services.Key Responsibilities:Monitor and supervise all activities and assigned...

  • Community Living Staff 2

    3 days ago

    Buffalo, New York, United States DePaul Full time

    Job SummaryDePaul is seeking a Community Living Staff 2 to provide support and guidance to residents in our Community Residence-Single Room Occupancy (CR-SRO) Program. The successful candidate will work as part of a team to assist residents in achieving their service plan goals and objectives in a person-centered approach.Key ResponsibilitiesProvide...

  • Support Services Coordinator

    2 weeks ago

    New York, United States ADAPT Community Network Full time

    Job OverviewWhy Choose ADAPT Community Network?At ADAPT Community Network, we believe in transforming lives through dedicated support and comprehensive services for individuals with developmental disabilities. Our mission is to empower those we serve, ensuring they lead fulfilling and dignified lives. Our team is committed to making a meaningful impact every...

  • Residential Services Manager I

    2 weeks ago

    Buffalo, New York, United States DePaul Full time

    Overview:The DePaul Riverside Apartment Treatment Program is seeking a dedicated mental health professional to become part of our team. We are currently looking for a full-time Residential Services Manager. This position is primarily responsible for creating the Residential Service Plan (RSP), coordinating services, and performing functions essential to...

  • Residential Program Case Coordinator

    2 weeks ago

    Buffalo, New York, United States Child & Family Services of Erie County Full time

    Job OverviewPosition Summary: Are you dedicated to enhancing the welfare of children? The role of Residential Program Case Coordinator is designed for individuals who aspire to positively impact the lives of children and families. In this capacity, you will liaise with local and state agencies to facilitate clinical and case management services aimed at...

  • Residential Education Coordinator

    1 month ago

    New York, New York, United States Fashion Institute of Technology Full time

    Job Description: The Residential Education Coordinator (REC) is a full-time, twelve-month, live-in professional staff position responsible for providing leadership and supervision for a residence hall housing approximately residents. Reporting to an Assistant Director of Residential Education, Residential Education Coordinators oversee the daily operation of...