Financial Center Leadership Associate
1 week ago
Elevate Your Banking Career with Fifth Third
GENERAL OVERVIEW:
The Associate Manager of Financial Center Operations will engage in a thorough, tailored onboarding and training program. This initiative encompasses rotations across various departments including Operations, Sales & Service, Lending, Small Business, and Management. The position aims to equip promising candidates with the essential skills and knowledge required for a successful career as a Financial Center Manager.
KEY RESPONSIBILITIES:
- Complete the FCMA training roadmap and all onboarding tasks from the outset to program completion, including obtaining a Consultative Selling Skills Certification.
- Develop proficiency in enhancing Consumer and Small Business customer relationships, ensuring a memorable customer experience.
- Acquire and maintain a comprehensive understanding of Fifth Third's offerings, processes, and internal resources to effectively guide and support the team.
- Master the consultative sales approach to proactively assess the financial needs of existing and potential customers, recommending suitable solutions.
- Learn to formulate a cohesive business strategy that ensures all customers receive a Financial Needs Assessment (FNA) and are paired with the most suitable banker for ongoing support.
- Understand how to recruit, mentor, and lead a team that embodies our Core Values and strategic objectives.
- Foster a collaborative culture that works closely with business partners.
- Engage in community-focused initiatives that benefit the areas we serve.
- Adhere to the Bancorp Code of Business Conduct and Ethics, exemplifying the ethical standards expected of all employees.
- Perform additional responsibilities as assigned.
SUPERVISORY DUTIES:
Assist in providing team members with timely, constructive feedback; support their development to reach their full potential and offer challenging opportunities that promote career advancement; acknowledge and reward achievements.
MINIMUM QUALIFICATIONS:
- A college degree or a minimum of two years of leadership experience in a sales environment.
- Ability to represent Fifth Third Bank professionally in both verbal and written communication.
- Competence in analyzing credit and financial data.
- Capability to effectively execute and coach sales initiatives.
- Exhibits strong business acumen.
- Demonstrated ability to make informed decisions.
- This position requires S.A.F.E. Act registration upon employment through the Nationwide Mortgage Licensing System (NMLS).
WORK ENVIRONMENT:
- Standard office setting.
- Prolonged periods of computer screen usage.
- Occasional travel within the Bancorp footprint for meetings and training sessions.
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Fifth Third Bank is committed to fostering an inclusive culture and ensuring equal employment opportunities in all hiring decisions, irrespective of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.
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