Patient Service Coordinator

6 days ago


Hamtramck, Michigan, United States Clearstream Full time

About the Role

We are seeking an exceptional Front Desk Receptionist to join our team at Clearstream. As the primary point of contact for patients, you will play a critical role in ensuring a positive and efficient experience. Your excellent communication skills, multitasking abilities, and positive attitude will make you an asset to our office.

Responsibilities

- Provide top-notch customer service to patients, responding to their inquiries and resolving any issues
- Manage the front desk operations, including scheduling appointments, confirming appointments, and performing light filing tasks
- Maintain a clean and organized waiting area, restock coffee stations, and ensure that all areas are well-maintained

Requirements

- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks efficiently
- Positive attitude and enthusiasm
- Punctuality and regular attendance

Benefits

- Competitive salary range: $40,000 - $55,000 per year (dependent on location and experience)
- Opportunities for growth and development within the company

  • Greeting and checking in/out patients in a friendly and professional manner
  • Answering multi-line telephones and responding to patient inquiries
  • Scheduling appointments and confirming them with patients
  • Maintaining a clean and organized waiting area, including restocking coffee stations


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