Client Solutions Specialist

2 weeks ago


Grandview, Missouri, United States Randstad USA Full time

Position Overview

As a Client Solutions Specialist at Randstad USA, you will play a vital role in delivering exceptional service to our clients, partners, and stakeholders. Your ability to comprehend intricate product offerings and regulatory standards will be essential in addressing inquiries related to accounts, fees, and general plan questions. Furthermore, you will effectively convey marketing strategies while engaging with customers.

Key Responsibilities

  • Handle incoming inquiries from investment professionals, plan sponsors, and clients on a variety of subjects, demonstrating a thorough understanding of both current and legacy product lines.
  • Interpret and implement modifications and enhancements to products, providing consultative insights to identify underlying client needs.
  • Document interactions to support client relationship management strategies.
  • Ensure adherence to regulatory standards, professional licensure requirements, company policies, plan documentation, and applicable laws.
  • Educate clients on tax ramifications, penalties, benefits, and specifics of plans/contracts.
  • Analyze issues to determine the most effective resolution, aiming for first-contact resolution and collaborating with internal teams for escalated matters.
  • Engage in regular meetings with leadership to establish career development strategies and set professional objectives.
  • Perform additional duties as required.

Qualifications

  • High school diploma or equivalent is mandatory.
  • A degree in finance, business administration, insurance, economics, or communications is preferred.
  • Relevant licenses or certifications such as ChFC, CLU, or other industry designations are advantageous; FINRA series 6 and/or 26 licenses may be required based on the assigned product or business line.

Experience and Skills

  • A minimum of one year of experience in customer service or sales-related roles.
  • Comprehensive knowledge of various insurance products and the sales process.
  • Solid understanding of state and local regulations affecting product features.
  • Acknowledgment of the importance of compliance with FINRA regulations.
  • Excellent verbal and written communication skills for effective interaction with clients.
  • Proficiency in computer applications and standard office software.
  • Ability to grasp general aspects of plans/contracts and leverage technology to enhance client conversations.


  • Grandview, Missouri, United States Mr Plumbing Full time

    Job Opportunity: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our dynamic team at Mr. Plumbing. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Duties and Responsibilities:Listen attentively to customer inquiries and respond in...


  • Grandview, Missouri, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is partnering with a prominent organization seeking a Compensation and Benefits Specialist with a minimum of 5 years of experience in the manufacturing sector. The successful candidate will possess strong analytical skills and thrive in a dynamic work environment. This role is onsite and provides a competitive salary...


  • Grandview, Missouri, United States Aerotek Full time

    Position: Industrial Equipment Maintenance SpecialistCompensation: $27/hour (3rd Shift)Overview:We are seeking a committed Industrial Equipment Maintenance Specialist to join our dynamic team.Key Responsibilities:Conduct preventative maintenance on automated assembly machinery.Perform both mechanical and electrical maintenance tasks.Independently...


  • Grandview, Missouri, United States ADEX Full time

    Healthcare Billing Specialist We are looking for skilled and committed Healthcare Billing Specialists to become part of our organization. The ideal candidate will demonstrate a strong ability to identify solutions to challenges and keep management updated on trends related to billing discrepancies, compliance matters, payments, and other issues with specific...


  • Grandview, Missouri, United States Emerald Enterprises Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Emerald Enterprises. As an onsite IT Support Professional, you will be responsible for providing technical support to our clients in their internal IT departments.Key ResponsibilitiesProvide 1st and 2nd level support for IT-related issues, including troubleshooting and...


  • Grandview, Missouri, United States J.S. Held Full time

    Job SummaryWe are seeking a highly skilled Environmental Specialist to join our team at J.S. Held. As an Environmental Specialist, you will play a critical role in providing professional environmental health and safety consulting services to our clients.Key ResponsibilitiesApply professional environmental science competence with specialized knowledge of...


  • Grandview, Missouri, United States TM Limited Full time

    At TM Limited, we prioritize the customer experience within the service industry. Our Customer Support Specialists play a vital role in enhancing community engagement by promoting products and services from our diverse clientele, thereby boosting their brand visibility and outreach. As a Customer Support Specialist, you will contribute to crafting and...


  • Grandview, Missouri, United States TM Limited Full time

    At TM Limited, we prioritize the customer experience in the service industry. Our Customer Support Specialists play a vital role in enhancing community engagement by promoting products and services from our diverse clientele, thereby boosting their brand visibility and outreach. As a Customer Support Specialist, you will contribute to crafting and delivering...


  • Grandview, Missouri, United States Silgan Containers Full time

    About Silgan ContainersSilgan Containers is a leading manufacturer of rigid packaging solutions for the world's top brands. We are a dynamic and agile company that values professionalism and innovation.Job SummaryWe are seeking a highly skilled AGV Operations Specialist to join our team. As an AGV Operations Specialist, you will be responsible for ensuring...


  • Grandview, Missouri, United States VetJobs Full time

    Job DescriptionJob Summary:VetJobs is seeking a highly skilled Account Specialist I to join our team. As an Account Specialist I, you will be responsible for managing assigned growth accounts, developing and maintaining customer profiles, and processing documents associated with maintaining and enhancing assigned accounts.Key Responsibilities:Manage assigned...


  • Grandview, Missouri, United States PRP Wine International, Inc. Full time

    Position OverviewRole Summary:Become a vital part of our enthusiastic and knowledgeable team of Wine Sales Specialists at PRP Wine International. We proudly offer a diverse selection of premium wines from around the globe to our esteemed clientele through personalized in-home tastings and exclusive events.We are eager to welcome a dedicated full-time...


  • Grandview, Missouri, United States ADB Companies Inc Full time

    About the RoleWe are seeking a highly skilled Wireless Integration Specialist to join our team at ADB Companies Inc. As a key member of our team, you will be responsible for overseeing the integration of new technologies and frequencies to sites, ensuring seamless network operations.Key ResponsibilitiesInstall, commission, and integrate Nokia Base Station...


  • Grandview, Missouri, United States DSI Security Full time

    Position OverviewAt DSI Security, we offer more than just a paycheck; we provide a fulfilling career path. Our motto, Do What You Say You Will Do, reflects our commitment to integrity and excellence in service.Joining DSI means becoming part of a culture that values both our clients and our employees. We aim to create a workplace that embodies the principles...


  • Grandview, Missouri, United States Silgan Full time

    Job SummaryWe are seeking a highly skilled and experienced Account Specialist I to join our team at Silgan. This role will be responsible for managing assigned growth accounts, developing and maintaining customer profiles, and driving system and process recommendations to create service solutions.Key ResponsibilitiesAccount ManagementManage assigned growth...


  • Grandview, Missouri, United States STAND 8 Technology Services Full time

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team at STAND 8 Technology Services. As a key member of our team, you will be responsible for providing top-notch technical support to our clients in the restaurant industry.Key ResponsibilitiesTechnical Support: Provide timely and effective technical support to clients, including...


  • Grandview, Missouri, United States Randstad Full time

    Position Overview:We are seeking a skilled Mobile Equipment Control Specialist to join our team. This role is crucial in enhancing the design and functionality of heavy machinery.Location: Grandview, MissouriJob Type: PermanentSalary: $75,000 - $110,000 per yearWork Hours: 8am to 4pmEducation: Bachelor’s Degree RequiredKey Responsibilities:Develop control...


  • Grandview, Missouri, United States Crimson Solutions Full time

    About the RoleWe are seeking a skilled Culinary Professional to join our team at Crimson Solutions. As a key member of our culinary team, you will be responsible for preparing and serving high-quality food to our clients.Key ResponsibilitiesPrepare and cook a variety of dishes for large groupsDevelop and implement new menu ideasWork collaboratively with our...


  • Grandview, Missouri, United States Randstad USA Full time

    Position OverviewAs a Client Solutions Specialist at Randstad USA, you will play a pivotal role in delivering exceptional service to our clients, partners, and stakeholders. Your ability to comprehend intricate product offerings and regulatory standards will be essential in addressing inquiries related to accounts, fees, and general plan questions....


  • Grandview, Missouri, United States TM Limited Full time

    About TM Limited: As a frontrunner in innovative marketing solutions, we excel in crafting and executing tailored on-site promotional strategies for a diverse range of clients. Our unique approach to brand engagement allows us to forge direct connections between brands and their target audiences.Position Overview: In this entry-level position, the Marketing...


  • Grandview, Missouri, United States TM Limited Full time

    About TM Limited: We are a frontrunner in innovative marketing solutions, dedicated to crafting and executing tailored on-site promotional strategies for a diverse range of clients. Our unique approach to brand engagement allows us to forge direct connections between brands and their target audiences.Position Overview: In this entry-level position, the...