Client Support Specialist

1 week ago


Grandview, Missouri, United States Mr Plumbing Full time
Job Opportunity: Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our dynamic team at Mr. Plumbing. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Duties and Responsibilities:

  • Listen attentively to customer inquiries and respond in a professional and courteous manner
  • Assist customers with their orders and provide updates on order status
  • Address customer complaints and concerns in a timely and effective manner
  • Collaborate with our team to resolve customer issues and provide solutions
  • Provide product information and answer customer questions
  • Handle customer returns and exchanges in accordance with our company policies

Requirements and Qualifications:

  • Bachelor's degree in a related field or equivalent experience
  • Proven customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service


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