Patient Access Coordinator
4 weeks ago
Novant Health is seeking a skilled Patient Access Technician to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient experience by ensuring accurate and efficient registration processes.
Key Responsibilities:
- Pre-register patients, verify demographic and financial information, and collect payment
- Interface with insurers, hospital staff, and medical staff to resolve payment and registration issues
- Maintain current knowledge of Federal and State regulatory compliance guidelines and Joint Commission requirements
- Collaborate with team members to promote departmental objectives and quality performance
- Cross-train in multiple administrative support functions and registration points
Requirements:
- High School Diploma or GED
- Minimum one year experience in patient access, registration, billing, cash collection, insurance, and/or pre-certification in a medical environment
- Excellent interpersonal and communication skills
- Ability to work effectively in a fast-paced, stressful environment with changing priorities
- Basic computer skills and experience in patient registration systems
Why Join Novant Health?
We are committed to delivering exceptional patient care and service. Our team members are part of an environment that fosters teamwork, engagement, and community involvement. We strive to create a safe and inclusive work environment that promotes diversity and inclusion.
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