Event and Catering Operations Manager
2 weeks ago
About Canyon Ranch
Canyon Ranch has been a pioneer in promoting the wellness lifestyle since its inception in 1979. With a commitment to integrative wellness, Canyon Ranch has positively impacted millions of guests through its renowned wellness destination resorts. Guests can pursue their aspirations of living healthier and longer at these exceptional retreats.
Key Responsibilities
The individual in this role will oversee the daily operations of the Conference Services department. This includes, but is not limited to:
- Management and coordination of all catering, conferences, events, and audiovisual services on-site.
- Maintaining a collaborative relationship with the sales team to optimize profitability and yield.
- Working closely with the Director of Sales & Marketing and Revenue Management to track group pick-ups and contractual agreements.
- Building and nurturing relationships with clients to foster repeat business.
- Ensuring strict adherence to the department's operational budget and controlling all associated costs.
- Creating banquet event orders and resumes for both social and corporate gatherings.
- Collaborating with department heads to finalize group and event details.
- Facilitating effective communication among managers and colleagues.
This position reports directly to the Director of Sales and Marketing.
Essential Qualifications
The ideal candidate will possess:
- Experience with Delphi, Sales Force, and the creation of Banquet Event Orders (BEOs).
- A background in hospitality is preferred.
- A minimum of an associate degree or equivalent specialized training/experience.
- 3-5 years of relevant experience in a similar role.
- A valid driver's license with a satisfactory driving record.
Benefits
Canyon Ranch offers a comprehensive benefits package, including:
- Medical, Dental, and Vision insurance plans.
- A total of 25 paid days off annually.
- Complimentary health club membership with access to numerous fitness classes, lectures, and workshops.
- 60% discount on services.
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