Brand Engagement Specialist

2 weeks ago

Riverside, California, United States Strategic, LLC Full time

At Strategic, LLC, we understand that every interaction with a potential customer is a chance to build a meaningful relationship. We are seeking a dedicated individual to join our team as a Brand Engagement Specialist. This role is crucial in connecting with our clients' prospective customers and ensuring that we not only meet their needs but also surpass our clients' expectations. The impact of our Brand Engagement Specialist can significantly influence customer loyalty and retention.

Key Responsibilities of the Brand Engagement Specialist:

  • Collaborating with leading brands to enhance customer relationships through exceptional service delivery.
  • Utilizing engaging conversations and face-to-face interactions to boost customer acquisition and retention, foster brand loyalty, and drive sales growth for our clients. Our approach focuses on providing solutions rather than mere persuasion.
  • With nearly a decade of experience, our business solutions team is recognized as one of the industry's finest. We prioritize training and mentoring our team members to cultivate their leadership skills by leveraging their inherent strengths.
Qualifications for the Brand Engagement Specialist:
  • 1-2 years of experience in customer service, marketing, or sales, including retail, restaurant, or hospitality sectors.
  • Strong motivation and resilience in a customer service and sales-driven environment.
  • Creative problem-solving abilities and innovative thinking.
  • High energy levels with a passion for valuing customers and collaborating with team members.
  • Ability to manage multiple tasks effectively.
  • Exceptional active listening and interpersonal communication skills.
  • A confident and positive demeanor, conveyed with genuine sincerity.
  • Adaptability to changing circumstances.
  • Excellent verbal and written communication skills, with a focus on effective questioning.
  • Proven ability to guide conversations successfully.
  • Demonstrated personal accountability, including punctuality and ownership of daily responsibilities.
#LI-Onsite

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