Head of Event Sales Management

2 weeks ago

San Francisco, California, United States AccorHotel Full time
Company Overview

AccorHotels is a global leader in hospitality, known for providing exceptional service and creating memorable experiences for guests. Our commitment to excellence is reflected in our diverse portfolio of hotels and resorts, each offering unique amenities and unparalleled service.

AccorHotels is an Equal Opportunity Employer. We encourage you to explore our website to learn more about our company and values.
EOE/M/F/D/V

Position Summary

As the Head of Event Sales Management at AccorHotels, you will play a pivotal role in delivering outstanding service and culinary experiences for various events, both on-site and off-site. You will serve as a key representative of our premium offerings, collaborating with multiple departments to ensure client satisfaction and exceed expectations.
Key Responsibilities:

Reporting directly to the Director of Sales & Marketing, your primary responsibilities will include, but are not limited to:
  • Providing consistently professional, friendly, and engaging service to all clients.
  • Overseeing and managing all operations related to the Catering department, ensuring adherence to service standards.
  • Handling all aspects of catering, from initial booking through to execution and conference services.
  • Preparing and managing an annual budget in a responsible manner.
  • Building and maintaining strong relationships with clients before, during, and after events to encourage repeat business.
  • Conducting site inspections as necessary.
  • Developing annual business strategies for the department in collaboration with the Director of Sales & Marketing.
  • Ensuring accurate and efficient preparation and distribution of function bookings, group resumes, and event contracts.
  • Maintaining the condition of meeting and function rooms, coordinating with food and beverage outlets regarding reservations and client flow.
  • Collaborating closely with the Director of Sales & Marketing to prepare monthly forecasts.
  • Balancing operational, administrative, and team needs effectively.
  • Adhering to departmental policies and procedures.
  • Following all safety protocols.
  • Performing additional duties as assigned.
  • Salary Range: 133K to 177K USD Gross Annually.
Qualifications and Skills:
  • Proven leadership experience in a similar role is essential.
  • Proficiency in Microsoft Windows applications is required.
  • A degree in a related field is preferred.
  • Excellent written and verbal communication skills are mandatory.
  • Strong interpersonal and problem-solving skills are necessary.
  • Highly responsible and dependable.
  • Ability to maintain composure and courtesy while focusing on guest needs.
Physical Requirements:
  • Frequent standing and walking throughout shifts.
  • Occasional kneeling, pushing, pulling, and lifting.
  • Occasional ascending or descending ladders, stairs, and ramps.
Visa Requirements:
Must possess proof of eligibility to work in the United States.

Diversity & Inclusion Commitment:
We are dedicated to fostering an inclusive environment and aim to attract, recruit, and promote diverse talent.

Why Join AccorHotels?
At AccorHotels, we are more than just a global leader; we welcome you as you are. We provide opportunities for growth and learning every day, ensuring that your work brings purpose to your life. Join us in shaping the future of hospitality and discover the possibilities that await you at AccorHotels.

Do what you love, care for the world, and dare to challenge the status quo. #BELIMITLESS

Additional Information

Your information will be kept confidential in accordance with EEO guidelines.

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