Culinary Operations Supervisor

2 weeks ago


Decatur, Illinois, United States Compass Group USA Full time
Company: Compass Group USA

Position: FOOD UNIT LEAD

Overview:
We are seeking a dedicated and experienced Food Unit Lead to oversee the daily operations of our food service team. This role is crucial in ensuring that our dining experience meets the highest standards of quality and service.

Key Responsibilities:
1. **Team Coordination:** Lead and coordinate the activities of food service staff to create a welcoming dining atmosphere for all customers.
2. **Customer Service Excellence:** Provide exceptional customer service, ensuring that each guest receives personalized attention and care.
3. **Food Preparation Oversight:** Supervise the preparation and presentation of food and beverages, adhering to safety and sanitation standards.
4. **Menu Planning:** Assist in the development of menus that cater to diverse tastes and dietary needs.
5. **Meal Service Management:** Ensure efficient meal service, supervising the serving process to maintain quality and timeliness.
6. **Complaint Resolution:** Address customer complaints promptly and professionally, ensuring satisfaction.
7. **Staff Training and Development:** Train new employees and oversee the work of existing staff to promote efficiency and high service standards.
8. **Administrative Duties:** Maintain accurate records including inventory, cash handling, and employee schedules.
9. **Sanitation and Safety Compliance:** Uphold sanitation and safety regulations within the kitchen and dining areas.

Qualifications:
- Previous experience in food service management or a related field is preferred.
- Strong leadership and communication skills.
- Ability to work collaboratively in a team environment.

Benefits:
Compass Group USA offers a comprehensive benefits package, including health and wellness programs, retirement plans, and employee assistance programs.

Commitment to Diversity:
We are an equal opportunity employer, dedicated to fostering an inclusive environment for all employees.

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