Front Office Operations Manager

4 days ago


Miami, Florida, United States Trump Miami Resort Management LLC Full time
Job Title: Assistant Director of Front Office

Job Summary:

We are seeking an experienced and skilled Assistant Director of Front Office to join our team at Trump National Doral - Miami. As a key member of our front office team, you will be responsible for directing and supervising the operational activities of the front office, ensuring exceptional guest service and maintaining high standards of profitability.

Key Responsibilities:

  • Review and update VIP reservations, amenity orders, and guest information to ensure seamless guest experiences.
  • Manage daily payroll, schedules, and reports to optimize operational efficiency.
  • Perform front desk supervisor duties, including handling cash, making change, and balancing the house bank.
  • Resolve guest complaints and issues through effective communication and problem-solving skills.
  • Monitor lobby traffic and adjust staffing levels accordingly to ensure exceptional guest service.

Requirements:

  • High school graduate or equivalent required; four-year college degree preferred.
  • Three to five years of experience in front office management, guest services, or housekeeping.
  • CPR certification and/or first aid training preferred.
  • Ability to obtain any government required licenses or certificates.

Working Conditions:

This role requires frequent sitting, walking, and reaching, as well as occasional climbing stairs, crouching, bending, and lifting up to 25 pounds. Regular attendance and flexibility to work varying schedules are essential to the successful performance of this position.

What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



  • Miami Beach, Florida, United States Kimpton Hotels & Restaurants Full time

    {"title": "Front Office Supervisor", "description": "Lead with PurposeWe're a community-driven company that believes in the power of human connections. As a Front Office Supervisor, you'll be at the heart of our operations, ensuring that every guest feels welcome and valued.Your RoleAs a key member of our front office team, you'll be responsible for leading...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    We are seeking a highly skilled and organized Front Office Manager to join our team at Vensure Employer Services. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our front office operations.Key Responsibilities:Multitasking and Prioritization: You will be responsible for managing multiple...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Miami Growth - Highgate Hotels. As a key member of our hospitality operations team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and maximizing room revenue and...


  • Miami, Florida, United States Think Hospitality Full time

    Job Title: Overnight Front Office SupervisorJob Summary:The Overnight Front Office Supervisor plays a critical role in ensuring the smooth operation of the front desk during the overnight shift. This position requires a high level of professionalism, attention to detail, and excellent communication skills to provide exceptional guest service and manage staff...


  • Miami, Florida, United States Trump Miami Resort Management LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Trump National Doral - Miami. As a key member of our Front Office team, you will be responsible for ensuring exceptional guest experiences and driving revenue growth through effective management of front desk operations.Key ResponsibilitiesLead and manage the...


  • Miami, Florida, United States Think Hospitality Full time

    Job SummaryThe Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional guest service and ensuring a smooth check-in and check-out experience.Key Responsibilities:Provide attentive and courteous service to guests, responding to their inquiries and resolving any issues in a timely manner.Supervise and train front desk...


  • Miami, Florida, United States Trump Miami Resort Management LLC Full time

    Job Title: Assistant Front Desk ManagerJob Summary:We are seeking an experienced Assistant Front Desk Manager to join our team at Trump National Doral - Miami. As a key member of our Front Office team, you will be responsible for assisting senior leadership in implementing quality standards to ensure exceptional guest satisfaction.Key Responsibilities:Assist...

  • Front Office Manager

    24 hours ago


    North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Office Manager Job DescriptionColwen Hotels is seeking a highly skilled and experienced Front Office Manager to lead our Front Desk and Night Audit teams. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and driving associate satisfaction.Key Responsibilities:Guest Services: Ensure that...


  • North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Office Manager Job DescriptionColwen Hotels is seeking a highly skilled and experienced Front Office Manager to lead our Front Desk and Night Audit teams. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving associate satisfaction.Key Responsibilities:Guest Services: Ensure that all...

  • Front Office Manager

    3 weeks ago


    Miami Beach, Florida, United States Kimpton Hotel Full time

    About the Role:We're seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations at the Kimpton Surfcomber Hotel. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...


  • Miami, Florida, United States Florida ENT Associates Full time

    Job Description**Job Summary:**The Front Desk Supervisor will oversee the daily operations of the front desk and ensure smooth and efficient patient flow. This role involves managing administrative tasks, supervising front desk staff, and providing excellent customer service to patients.Key Responsibilities:Supervise Front Desk Staff: Lead, train, and...

  • Front Office Liaison

    2 weeks ago


    Miami, Florida, United States TMZ Events Full time

    Job OverviewTMZ Events is seeking a highly skilled and professional Front Office Representative to join our team. As the face of our company, you will be responsible for providing exceptional customer service to clients and visitors, creating a welcoming environment, and efficiently managing front desk operations.Key ResponsibilitiesGreeting and Welcoming:...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    Job Title: Assistant Front Office ManagerAt Miami Growth - Highgate Hotels, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and maximizing room revenue and...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    Job Title: Assistant Front Office ManagerAt Miami Growth - Highgate Hotels, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and maximizing room revenue and...

  • Front Office Liaison

    3 weeks ago


    Miami, Florida, United States DigiTalkTell Full time

    Job OverviewWe are seeking a highly skilled and detail-oriented Front Office Representative to join our team at DigiTalkTell. As a key member of our front office staff, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting the daily operations of our office.Key ResponsibilitiesCustomer Service:...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...


  • Miami, Florida, United States Opusign Full time

    Job Summary We are seeking a highly skilled and organized Front Office Assistant to join our team at Opusign. As the first point of contact for our clients and visitors, you will play a crucial role in creating a positive and welcoming environment. Key Responsibilities Client and Visitor Interaction: Greet and assist clients and visitors in a friendly and...


  • Miami, Florida, United States Twine Chart Full time

    Job OverviewTwine Chart, a leading provider of data visualization and analytics solutions, is seeking a highly organized and customer-focused Front Office Assistant to support our team in Miami, FL. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming environment while handling various administrative tasks to...


  • North Miami Beach, Florida, United States Marriott Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at the JW Marriott Miami Turnberry Resort & Spa. As a key member of our operations team, you will be responsible for overseeing the front office operations, ensuring exceptional guest service, and driving business growth.Key ResponsibilitiesManage front office...


  • Miami, Florida, United States VUMI Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at VUMI Group. As a key member of our front office team, you will be responsible for providing exceptional administrative support to our sales and marketing teams.Key ResponsibilitiesFront Office OperationsManage the daily front office operations,...