Assistant Front Office Manager

4 days ago


Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time
Job Title: Assistant Front Office Manager

At Miami Growth - Highgate Hotels, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and maximizing room revenue and occupancy.

Key Responsibilities:
  • Work closely with Sales and Reservations to fulfill special requests for groups and VIPs
  • Assist with guest reception and respond to social media feedback
  • Communicate effectively with guests, team members, and other departments
  • Lead guest service training initiatives and maintain a friendly and caring demeanor
  • Supervise a shift when needed and work closely with Sales and their VIP clients
  • Stay current with hotel developments and maintain a professional image
  • Participate in M.O.D. coverage and maintain regular attendance
Requirements:
  • 4-year college degree and at least 1 year of related experience required
  • Supervisory experience and proficiency in Windows, Company-approved spreadsheets, and word processing
  • Ability to stand during entire shift and maintain a warm and friendly demeanor
  • Effective communication and problem-solving skills
  • Ability to multitask and prioritize departmental functions
What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional guest service and maximizing room revenue and occupancy. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    Job Title: Assistant Front Office ManagerAt Miami Growth - Highgate Hotels, we are seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and maximizing room revenue and...


  • Miami Beach, Florida, United States The Gates South Beach Full time

    Job Title: Front Office Manager AssistantJoin The Gates South Beach team as a Front Office Manager Assistant and contribute to delivering exceptional guest experiences. As a key member of our Front Office team, you will be responsible for ensuring seamless operations, maximizing room revenue, and providing top-notch service to our valued guests.Key...


  • Miami Beach, Florida, United States The Gates South Beach Full time

    Job Title: Front Office Manager AssistantJoin The Gates South Beach team as a Front Office Manager Assistant and contribute to delivering exceptional guest experiences. As a key member of our Front Office team, you will be responsible for ensuring seamless operations, maximizing room revenue, and providing top-notch service to our valued guests.Key...


  • Miami Beach, Florida, United States Miami Growth - Highgate Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Miami Growth - Highgate Hotels. As a key member of our hospitality operations team, you will be responsible for ensuring the smooth operation of our front office, providing exceptional customer service, and maximizing room revenue and...

  • Front Office Manager

    3 weeks ago


    Miami Beach, Florida, United States Kimpton Hotel Full time

    About the Role:We're seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations at the Kimpton Surfcomber Hotel. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of customer satisfaction.Key...


  • Miami Beach, Florida, United States Kimpton Hotels & Restaurants Full time

    {"title": "Front Office Supervisor", "description": "Lead with PurposeWe're a community-driven company that believes in the power of human connections. As a Front Office Supervisor, you'll be at the heart of our operations, ensuring that every guest feels welcome and valued.Your RoleAs a key member of our front office team, you'll be responsible for leading...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    We are seeking a highly skilled and organized Front Office Manager to join our team at Vensure Employer Services. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day functioning of our front office operations.Key Responsibilities:Multitasking and Prioritization: You will be responsible for managing multiple...


  • North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Office Manager Job DescriptionColwen Hotels is seeking a highly skilled and experienced Front Office Manager to lead our Front Desk and Night Audit teams. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and driving associate satisfaction.Key Responsibilities:Guest Services: Ensure that all...


  • Dania Beach, Florida, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job SummaryAs a key member of our Front Office team, the Assistant Front Office Manager will assist the Front Office Manager in overseeing the daily operations of the front desk, bell staff, and guest services. This role requires a strong focus on delivering exceptional customer service, ensuring guest satisfaction, and maximizing financial performance.Key...


  • North Miami Beach, Florida, United States Colwen Hotels Full time

    Front Office Manager Job DescriptionColwen Hotels is seeking a highly skilled and experienced Front Office Manager to lead our Front Desk and Night Audit teams. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and driving associate satisfaction.Key Responsibilities:Guest Services: Ensure that...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Services. As a Front Office Supervisor, you will be responsible for the management of all aspects of the Front Desk functions, ensuring that our guests receive exceptional service and that our resort standards are met.Key...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maximizing room revenue and...


  • Miami, Florida, United States Trump Miami Resort Management LLC Full time

    Job Title: Assistant Director of Front OfficeJob Summary:We are seeking an experienced and skilled Assistant Director of Front Office to join our team at Trump National Doral - Miami. As a key member of our front office team, you will be responsible for directing and supervising the operational activities of the front office, ensuring exceptional guest...


  • Miami Beach, Florida, United States Altair Bay Harbor Hotel Miami Full time

    Job Title: Front Office SupervisorAt Altair Bay Harbor Hotel Miami, we are seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    About the RoleWe're seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations at the Kimpton Surfcomber Hotel. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a high level of collaboration among team...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Services. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences, managing front desk operations, and providing exceptional customer service.Key ResponsibilitiesFront Desk Operations: Manage...


  • Miami Beach, Florida, United States Vensure Employer Solutions Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Vensure Employer Solutions. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesCustomer Service: Provide...


  • Miami, Florida, United States Think Hospitality Full time

    Job SummaryThe Front Office Supervisor is a key member of our hotel team, responsible for delivering exceptional guest service and ensuring a smooth check-in and check-out experience.Key Responsibilities:Provide attentive and courteous service to guests, responding to their inquiries and resolving any issues in a timely manner.Supervise and train front desk...


  • Miami Beach, Florida, United States Kimpton Hotel Full time

    Lead Front Office Operations at Kimpton Surfcomber HotelWe're seeking a seasoned Front Office Supervisor to lead all aspects of our Front Office operations. As a key member of our team, you'll be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of collaboration among team...


  • Miami Beach, Florida, United States Loews Hotels Full time

    {"Job Title": "Front Office Agent", "Job Description": "Job SummaryWe are seeking a highly skilled and friendly Front Office Agent to join our team at Loews Miami Beach Hotel. As a Front Office Agent, you will be responsible for providing exceptional guest service, registering guests, assigning rooms, and coordinating with other departments to satisfy guest...