Bilingual Customer Service Representative

2 weeks ago


Escondido, California, United States Neighborhood Healthcare Full time
Position Overview

Neighborhood Healthcare is dedicated to enhancing community health and well-being. We believe in empowering individuals with the necessary resources to lead fulfilling lives. Our mission revolves around ensuring that everyone has access to quality healthcare services, fostering a healthier and happier community.

About Us: As a prominent non-profit community health organization, we facilitate over 500,000 medical, dental, and behavioral health appointments annually, serving a diverse population. Our commitment is to provide comprehensive care to all individuals, irrespective of their circumstances.

Role Summary: As a Healthcare Call Center Representative, you will be instrumental in assisting patients with their healthcare needs. Acting as the initial point of contact, you will address inquiries, provide essential information, assist with appointment scheduling, and guide patients through their healthcare journey. Your strong communication abilities and empathetic approach will be vital in creating a supportive environment for patients and their families.

Key Responsibilities:

  1. Deliver exceptional customer service to enhance patient experiences.
  2. Engage in continuous professional development opportunities.
  3. Contribute to a collaborative and inclusive workplace culture.
  4. Receive competitive compensation and benefits for your contributions.
  5. Play a significant role in improving patient services and experiences.

Why Work with Us: At Neighborhood Healthcare, we prioritize a positive work environment that values teamwork, open communication, and work-life balance. We offer a comprehensive benefits package, including medical, dental, and vision plans, vacation time, and retirement options.

Qualifications:

Healthcare Call Center Representative I:

  • Preferred: One year of customer service experience.
  • Required: High School Diploma or GED.
  • Required: Bilingual in Spanish and English.

Healthcare Call Center Representative II:

  • Required: One year of experience in a call center or healthcare patient services.
  • Required: High School Diploma or GED.
  • Required: Bilingual in Spanish and English.

Compensation: Entry-level pay starts at $23.00 per hour, with experienced pay reaching up to $26.00 per hour, depending on qualifications.



  • Escondido, California, United States Neighborhood Healthcare Full time

    Job OverviewAbout Us: At Neighborhood Healthcare, we are dedicated to enhancing community health and well-being. Our mission is to empower individuals with the resources they need to lead fulfilling lives. We are a private, non-profit organization committed to providing quality healthcare services to all.Role Summary: As a Bilingual Call Center...


  • Escondido, California, United States Neighborhood Healthcare Full time

    Job OverviewAbout Us: At Neighborhood Healthcare, we are dedicated to enhancing community health and well-being. Our mission is to provide essential resources and support to individuals, ensuring they lead fulfilling lives. As a recognized non-profit organization, we prioritize quality care for all, irrespective of their circumstances.Role Summary: In the...


  • Escondido, California, United States Neighborhood Healthcare Full time

    Position OverviewNeighborhood Healthcare is dedicated to enhancing community health and well-being. We believe in empowering individuals with the necessary resources to lead fulfilling lives. Our commitment is to create a supportive environment where everyone can thrive.About Us: As a prominent non-profit community health organization, we facilitate over...


  • Escondido, California, United States Cycles Consulting, inc. Full time

    About the Role:Cycles Consulting, inc. is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide customers with products and support that help...


  • Escondido, California, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading a team of sales associates.Key Responsibilities:Provide excellent customer...


  • Escondido, California, United States Northgate Markets Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Northgate Markets. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Escondido, California, United States Lowe's Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key Responsibilities:Customer Service: Provide...


  • Escondido, California, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding...


  • Escondido, California, United States Neighborhood Healthcare Full time

    Position OverviewAbout Neighborhood HealthcareAt Neighborhood Healthcare, we believe that community health extends beyond basic medical services. Our mission is to empower individuals with the necessary resources to lead fulfilling lives. We envision a community where health and happiness are accessible to all. Our commitment is to provide comprehensive care...


  • Escondido, California, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key Responsibilities:Greet and Assist MembersProvide exceptional customer service to members, prospective members and guests.Front Desk...


  • Escondido, California, United States Cycles Consulting, inc. Full time

    About Cycles Consulting, inc.We are a leading provider of technology and communications services, working with clients across the country to connect them with their target audiences and generate revenue through reliable brand advertising and client-facing solutions.Job SummaryWe are seeking a dedicated and customer-focused individual to join our team as a...


  • Escondido, California, United States Neighborhood Healthcare Full time

    Position OverviewAbout UsAt Neighborhood Healthcare, we believe that community health extends beyond just medical services. Our mission is to empower individuals with the resources necessary for a fulfilling life. We envision a community where health and happiness are accessible to all, providing comprehensive care tailored to every stage of life.As a...


  • Escondido, California, United States Aldi Inc. Full time

    Job Summary:As a Cashier with Aldi Inc., you will:Process customer transactions efficiently and accurately.Adhere to cash handling policies and procedures to minimize losses.Provide exceptional customer service, addressing sales, problems, or concerns in a professional manner.Perform general cleaning duties to maintain a clean and safe store...


  • Escondido, California, United States Best Buy Full time

    Customer Support Representative at Best BuyJob OverviewThe Customer Support Representative plays a vital role in delivering exceptional service to our clients. This position is essential for ensuring efficient, friendly, and precise handling of all customer transactions. The primary duties include providing a remarkable customer experience and accurately...


  • Escondido, California, United States HumanGood Full time

    Job SummaryWe are seeking a skilled and friendly Dining Room Server to join our team at HumanGood. As a key member of our food service team, you will be responsible for providing exceptional customer service to our residents and guests.Key ResponsibilitiesSet up, clear, and clean the dining room to ensure a clean and welcoming environment for our residents...


  • Escondido, California, United States Neighborhood Healthcare Full time

    Job OverviewAbout Our OrganizationAt Neighborhood Healthcare, we believe that community health encompasses more than just medical services; it is about empowering individuals with the tools they need to thrive. Our mission is to foster a community where everyone can achieve optimal health and happiness. We are dedicated to providing comprehensive care...


  • Escondido, California, United States Neighborhood Healthcare Full time

    About UsAt Neighborhood Healthcare, we believe that community health extends beyond just medical services. Our mission is to empower individuals with the resources necessary for a fulfilling life. We envision a community where everyone enjoys optimal health and happiness, and we are committed to providing the necessary support at every stage of life. As a...


  • Escondido, California, United States G&M Oil Company, Inc. Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at G&M Oil Company, Inc. This role is responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide exceptional customer service,...


  • Escondido, California, United States HV Global Group, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at HV Global Group, Inc. As a Guest Services Agent, you will play a critical role in providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Check-In and ServicesCheck guests into their...


  • Escondido, California, United States Home Guard Pest Control Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond to customer...