Customer Experience Leader
6 days ago
We're committed to attracting top talent who share our passion for hospitality, sourcing, and delivering exceptional customer experiences. Our core philosophy is that work should be an enjoyable and rewarding experience, allowing individuals to thrive professionally and personally.
Compensation PackageThe estimated annual salary for this position is between $65,000 and $75,000, based on experience. In addition to competitive compensation, we offer a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for career advancement.
ResponsibilitiesThis role entails leading and guiding a team of professionals, fostering a positive and inclusive work environment, and ensuring exceptional customer satisfaction. The ideal candidate will possess excellent leadership skills, outstanding communication abilities, and a genuine enthusiasm for delivering memorable guest experiences.
RequirementsTo excel in this position, you'll need to demonstrate exceptional leadership capabilities, strong interpersonal skills, and a keen eye for detail. You'll also need to be well-organized, proactive, and able to navigate fast-paced environments with ease.
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Customer Experience Leader
1 day ago
New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full timeUnlock your Potential with Endeavor Hospitality Group LLC.We are a dynamic boutique hotel management company based in New York City, operating a custom-designed Courtyard Marriott near the energetic Hudson Yards. As a forward-thinking leader, we invite you to seize this opportunity and drive our growth.The estimated annual salary for this position is...
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Sales and Customer Experience Leader
3 days ago
New York, New York, United States Casper Retail Full time**Job Summary**We're seeking a highly skilled Sales and Customer Experience Leader to drive sales growth and customer satisfaction in our retail stores.The ideal candidate will have 5+ years of experience in people leadership, financial management, and customer service.
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Ecommerce Customer Experience Leader
7 days ago
New York, New York, United States Gorgias Full timeAre you a strategic thinker with experience in driving growth and expansion across large ecommerce organizations? Do you have a proven track record of building strong relationships with clients and identifying opportunities for optimization?About the RoleWe are seeking an experienced Ecommerce Customer Experience Leader to join our team at Gorgias. As a key...
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Customer Experience Leader
2 days ago
New York, New York, United States MongoDB Full timeAbout the CompanyMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data...
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Customer Experience Leader
2 weeks ago
New York, New York, United States Verizon Full timeAt Verizon, we empower talented individuals to drive innovation and shape the future of customer experience. As a Principal Experience Designer, you will play a critical role in elevating design dialogue, evolving internal processes, and shaping the design process within teams and throughout the organization.The Retail Experience Design Team creates...
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Customer Experience Innovation Leader
2 days ago
New York, New York, United States Jerry Full timeJob RequirementsWe're looking for an experienced leader who can drive results in a fast-paced environment. To be successful in this role, you should have:ExperienceA proven track record of managing high-performing teams in the financial services industry (e.g., home/auto insurance, personal loans).Experience making improvements to processes and training to...
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Café Experience Leader
4 weeks ago
New York, New York, United States Capital One Careers Full timeAt Capital One Careers, we're redefining the banking experience. We're looking for a highly skilled Café Experience Leader to join our team in New York City.We believe that banking should fit our customers' everyday lives, not the other way around. As a Café Experience Leader, you'll be at the forefront of this revolution, leading a team to create...
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Culinary Experience Leader
3 days ago
New York, New York, United States Local 92 Inc Full timeAbout the OpportunityThis Restaurant Operations Manager position presents a fantastic opportunity to join a successful team and contribute to the growth and success of Local 92 Inc. With a salary range of $85,000 - $110,000 per annum, we offer an attractive compensation package that reflects your skills and experience.About Your ResponsibilitiesAs a skilled...
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Customer Experience Strategy Leader
4 weeks ago
New York, New York, United States BGB Group Full timeBGB Group is a leading healthcare communications agency that provides a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services.Estimated Salary: $165,000 - $185,000The company is known for its excellence and professionalism, serving as strategic and creative partners...
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Luxury Sales Leader
4 weeks ago
New York, New York, United States Neiman Marcus Full timeA New York landmark since 1901, Bergdorf Goodman represents the pinnacle of style and service in luxury retail. Our iconic store at 5th Avenue and 58th Street is a singular destination for discerning customers worldwide.We are seeking an exceptional Sales Leader with expertise in customer experience and sales team management to join our Bergdorf Goodman...
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Sales and Customer Experience Leader
3 days ago
New York, New York, United States BODYROK Full timeAbout the RoleThis full-time position offers a competitive salary of $70,000 - $80,000 per annum, depending on experience, and a range of benefits including health insurance, retirement plan, and paid time off.As an Area Studio Manager at BODYROK, you will be responsible for leading a team of Studio Advisors, managing sales and operations, and implementing...
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Customer Experience Director
7 days ago
New York, New York, United States CLEAR - Field Full timeUnlock Magic for Customers as a Clear LeaderCLEAR is transforming the way people live, work, and travel, and we need your help! As Customer Experience Director, you'll lead our airport team, ensuring that every interaction with our customers is magical. You'll oversee all aspects of customer service, from responding to inquiries to resolving issues.Salary...
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Consumer Experience Leader
7 days ago
New York, New York, United States LVMH Perfumes & Cosmetics Full time**Job Title:** Consumer Experience Leader**Salary:** $130,000 - $160,000 per yearLVMH Perfumes & Cosmetics is seeking a highly skilled Consumer Experience Leader to join our team. As a Consumer Experience Leader, you will be responsible for leading the conceptualization and development of unique and innovative small-to-large scale animations and consumer...
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Customer Experience Coordinator
3 days ago
New York, New York, United States Dunkin' Full timeAbout Us: We are a locally owned and operated Dunkin' Donuts franchise dedicated to delivering an exceptional customer experience. As a Shift Leader, you will play a key role in ensuring our guests receive top-notch service and products.">Responsibilities: Coaching Crew Members on operational Brand standards and customer service best practicesEnsuring...
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Customer Experience Developer
2 days ago
New York, New York, United States Amazon Full timeAbout the OpportunityWe are looking for a skilled Front-End Engineer to join our team and contribute to the development of our cutting-edge contact center technology. As a member of our team, you will have the opportunity to work on complex engineering problems, collaborate with senior technical leaders, and design scalable, resilient systems.Our team is...
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Client Experience Leader
3 days ago
New York, New York, United States Barry's Full timeAbout the RoleWe are seeking a highly motivated and organized Client Experience Leader to join our team at Barry's. As a Client Experience Leader, you will be responsible for ensuring that every client has an exceptional experience at our studio.Key ResponsibilitiesServe as the leader on duty, overseeing seamless class check-ins, opening and closing the...
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Customer Experience Leader
4 weeks ago
New York, New York, United States Material Bank Full timeJob OverviewAt Material Bank, we're seeking a strategic Senior Manager, Customer Experience to lead our customer-facing teams and drive exceptional customer experiences. As a key member of our team, you'll oversee customer success and service operations, focusing on customer registration, vetting, onboarding, training, satisfaction, and engagement.
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Customer Experience Director
7 days ago
New York, New York, United States Regal Full timeAbout the RoleThe Customer Success Manager will be responsible for owning the post-sale experience for Regal's fast-growing B2C customer base. This is a key data-driven, consultative, client-facing growth driver within Regal's rapidly scaling business.Key ResponsibilitiesConsult with executives, operations leaders, and sales teams to design go-to-market...
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Brand Experience Director
3 days ago
New York, New York, United States NVE Experience Agency Full timeJob DescriptionNVE Experience Agency is a brand experience and production agency that builds ideas rooted in culture and guided by the principle that 'The Right Moment Will Transform Someone Forever.' Our team of creatives, strategists, and producers develop insight-driven ideas to convert consumer attention into commitment, action, and brand loyalty.We are...
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Customer Experience Specialist
2 days ago
New York, New York, United States Knitwell Group Full timeAbout the RoleAs a Sales Associate at LOFT, you will be the ultimate brand ambassador. You will create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations.You will help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready...