Food and Beverage Operations Supervisor
2 weeks ago
BENEFITS OFFERED:
- Weekly Compensation
- 401K Matching Contributions
- Opportunities for Growth and Development
- Comprehensive Health, Dental, and Vision Coverage
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Travel Perks, Discounts, and Complimentary Vacations through ClubGo Program
- Tuition Reimbursement and Continuing Education Options
- Exceptional Company Culture
This role is pivotal in supporting the daily operations of designated Food and Beverage outlets. The individual will oversee both front-of-house and back-of-house staff, ensuring a vibrant and appealing environment that positions the outlet as the preferred dining choice for guests and team members alike. The supervisor will ensure that operations align with property standards, and that all food is ordered, presented, served, and processed according to brand guidelines.
KEY RESPONSIBILITIES:
- Lead, inspire, and engage team members while assisting with training, scheduling, and directing both kitchen and service personnel.
- Ensure accurate and timely placement of food orders.
- Adhere to all cash handling protocols and standards without exception.
- Maintain a clean, safe work environment and foster high-quality guest relations.
- Manage inventory and comply with established par levels.
This job description does not encompass all duties that may be assigned to the employee in this role. It is not intended to provide a comprehensive list of procedures or tasks, and the incumbent is expected to undertake additional responsibilities necessary for the effective functioning of the department.
CERTIFICATIONS AND QUALIFICATIONS:
• TIPS Certification is preferred (must be obtained if offered)
REQUIRED SKILLS:
• Strong active listening abilities
• Capacity to motivate, engage, and lead team members
• Anticipate guest and property needs
• Maintain exceptional guest service standards
• Address and manage guest inquiries
• Familiarity with POS Systems
• Proficient in Microsoft Office Suite, including Word and Excel
This job description does not encompass all duties that may be assigned to the employee in this role. It is not intended to provide a comprehensive list of procedures or tasks, and the incumbent is expected to undertake additional responsibilities necessary for the effective functioning of the department.
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