Technical Support Representative

3 days ago


Rancho Cucamonga, California, United States Substanbo Inc. Full time
Job Summary:

We are looking for a Technical Support Representative to join our team and provide top-notch support to our customers.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and online chat
  • Provide efficient and accurate assistance to customers
  • Record customer interactions and escalate unresolved issues
  • Document product information, problem descriptions, solutions, and customer details

Requirements:

  • Fluent English language skills
  • Proficiency in Chinese language (preferred)
  • At least one year of customer service experience
  • Ability to quickly learn and use CRM software or Zendesk

Benefits:

The successful candidate will have access to comprehensive training, opportunities for career growth, and a competitive salary package.



  • Rancho Cucamonga, California, United States Quantilus Full time

    Job Description: Technical Service RepresentativeQuantilus is seeking a skilled Technical Service Representative to join our team. In this role, you will be responsible for providing technical assistance to our customers and collaborating with our development team to resolve complex technical issues.About the RoleYou will work closely with our junior support...


  • Rancho Cucamonga, California, United States Quantilus Full time

    **About the Position:**We are looking for a highly skilled Customer Service Representative to join our team at Quantilus. As a key member of our support team, you will be responsible for resolving complex customer issues and providing exceptional support.Key Responsibilities:Resolve complex customer issues through effective troubleshooting and...


  • Rancho Cucamonga, California, United States iStaff Pros Full time

    Job DescriptionAs a Customer Service Sales Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth for iStaff Pros. Key responsibilities include:Assisting with inbound customer calls and responding to client inquiriesFollowing up with existing and potential clients to build relationships and...


  • Rancho Cucamonga, California, United States Towill, Inc. Full time

    About the OpportunityWe are seeking a highly skilled and motivated individual to fill the role of Technical Support Professional. As a member of our IT Department, you will be responsible for providing exceptional technical support to our end-users, resolving issues and concerns related to computer hardware and software, and continuously investigating and...


  • Rancho Cucamonga, California, United States Substanbo Inc. Full time

    Job Title: Technical Support SpecialistEstimated Salary: $45,000 - $60,000 per yearCompany Overview: Substanbo Inc. is a leading ecommerce company specializing in the sales of CE products like projectors and speakers on Amazon.com and Walmart.com.Job Description: We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support...


  • Rancho Cucamonga, California, United States Substanbo Inc. Full time

    Job Description:We are looking for a Home Theater Support Specialist to provide top-notch customer service and technical support for our range of consumer electronics products, primarily focused on home theater systems and projectors.About Our Company:Substanbo Inc. is a leading e-commerce company dedicated to offering a wide selection of consumer...


  • Rancho Cucamonga, California, United States VC3 Full time

    Job OverviewAt VC3, we're looking for an experienced Systems Analyst II to join our team. This role involves providing advanced technical assistance and support to clients, working as an escalation point for our Service Desk and Escalation teams, and ensuring seamless delivery of our services.About the RoleProvide expert technical support to clients,...


  • Rancho Cucamonga, California, United States Towill, Inc. Full time

    About the PositionWe are seeking a Technical Support Specialist to join our IT Department at Towill, Inc. in Rancho Cucamonga, CA. This is a full-time position requiring 40% local and remote travel.Key Responsibilities:System Administration: Install, implement, and troubleshoot computer hardware and software according to department standards and...


  • Rancho Cucamonga, California, United States istaffpros Full time

    Job DescriptioniStaffPros is seeking an ambitious Sales and Customer Support Representative to join our team in Rancho Cucamonga, CA. This role involves assisting clients with administrative and customer support tasks while driving sales growth.Key ResponsibilitiesProvide top-notch customer service through inbound calls, emails, and chats.Follow up with...


  • Rancho Cucamonga, California, United States Puratos Full time

    Job DescriptionThe Technical Advisor role at Puratos is a unique opportunity to drive innovation and excellence in the food industry. As a key member of our team, you will be responsible for creating inspiring finished goods for customers and developing business through customer trainings. You will work closely with senior technical advisors to deliver...


  • Rancho Cucamonga, California, United States PBK Full time

    Job DescriptionThe Regional Technical Director will oversee and ensure the technical quality and execution of all projects within the region, ensuring alignment with PBK Graphic Standards and Guidelines.This role requires a deep understanding of building systems, code requirements, client and office standards, as well as strong leadership to support...


  • Rancho Cucamonga, California, United States Ledgent Technology Full time

    Job DescriptionWe are seeking an experienced Technical Network Engineer to join our team at Ledgent Technology in Rancho Cucamonga. This is a direct start position with up to $55/hour on W2, contract to hire with benefits.Key Responsibilities:Plan and implement network infrastructure enhancements and new projects to meet business needs.Evaluate and recommend...


  • Rancho Cucamonga, California, United States Quantilus Full time

    Required Skills and QualificationsTo be successful in this role, you will need to have a degree in Library Science or a related field. You should also have 3-5 years of experience working in a library with technical support in a multi-branch system. Additionally, you should have experience conducting remote customer training, heavy analytical skills with...


  • Rancho Cucamonga, California, United States HealthCare Support Full time

    ResponsibilitiesThis position involves participating in the development, research, and implementation of HEDIS improvement activities as directed. The ideal candidate will have a strong understanding of current HEDIS technical specifications and be able to accurately interpret changes and clarifications.You will act as a liaison between the QI/HEDIS...


  • Rancho Cucamonga, California, United States Substanbo Inc. Full time

    About the Role:As a Customer Service Representative for CE Products, you will play a crucial role in delivering exceptional customer experiences by resolving technical issues related to home theater systems and electronic products.Responsibilities:Troubleshoot and resolve product-related issues efficiently.Provide detailed information about products and...


  • Rancho Cucamonga, California, United States Universal Technical Institute Full time

    About the Role:We are seeking a highly skilled and experienced Diesel Instructor to join our team at Universal Technical Institute. As a key member of our education team, you will play a pivotal role in shaping the minds and skills of our students, inspiring them to become the next generation of diesel mechanics.Key Responsibilities:Create an engaging and...


  • Rancho Cucamonga, California, United States istaffpros Full time

    Job OverviewWe are seeking an ambitious, hardworking and friendly Customer Service Sales Representative to be part of our growing team in Rancho Cucamonga, CA. Our family-owned agency prides itself in providing top-level customer service. This position will be responsible for assisting through administrative and customer support tasks.About the RoleAs a...


  • Rancho Cucamonga, California, United States Substanbo Inc. Full time

    Job Overview:We are seeking a highly skilled and customer-focused Technical Support Associate to join our team at Substanbo Inc.About Us:Substanbo Inc. is an e-commerce company specializing in the sales of consumer electronics products on Amazon.com and Walmart.com, focusing on home theater systems and related electronic products.Job Responsibilities:Achieve...


  • Rancho Cucamonga, California, United States Gsm Resolutions Full time

    We are currently looking to hire experienced and non-experienced self-motivated individuals to help us reach our company goals. As a Sales Representative - Collections, you will be responsible for debt collection and outbound calling.We offer flexible scheduling, allowing you to work from home or in-office, and plan to accommodate and support your work-life...


  • Rancho Cucamonga, California, United States AlienVault Full time

    Company Overview: At AT&T, we are committed to connecting our communities through innovative solutions. As a part-time Retail Sales Representative, you will be at the forefront of this mission, driving sales and creating meaningful connections with customers.Salary: Our Retail Sales Consultants earn an estimated $20.04 - $20.98 per hour, plus up to $6,850 in...