Technical Support Representative
3 days ago
We are looking for a Technical Support Representative to join our team and provide top-notch support to our customers.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and online chat
- Provide efficient and accurate assistance to customers
- Record customer interactions and escalate unresolved issues
- Document product information, problem descriptions, solutions, and customer details
Requirements:
- Fluent English language skills
- Proficiency in Chinese language (preferred)
- At least one year of customer service experience
- Ability to quickly learn and use CRM software or Zendesk
Benefits:
The successful candidate will have access to comprehensive training, opportunities for career growth, and a competitive salary package.
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Technical Service Representative
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Technical Service Representative
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Technical Support Specialist
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